March 2024 by Cynthia James
I bought a baby car seat which I wanted fitted and what a nightmare the two men were so rude. I don?t know if it was because I was a person of colour but after one of them followed me round the shop like I was a shoplifter eventually found my order, and he didn?t want to fit it I don?t know why it presumed I was a shoplifter maybe it was because I was driving a new car and I?m a woman I always try to dress nice so I know it wasn?t that I thought discrimination was something that was dying out until I got to Halfords and it?s alive and kicking
March 2024 by Mike
Just went in to buy wiper blades. The short staff member with curly hair said he was a "bit busy" to help when I wanted to just ask a quick question.We then wanted to go upstairs to look at bikes. We had the pram but after waiting a few minutes for the lift, we had to ask to be told it's broken. They could have added a sign. :(
March 2024 by Hawkeye Pierce
Greatvservice
March 2024 by Adrien Gelle
Came to adjust my front derailleur. Apparently there is no mechanic right now (even if I paid the premium cycle care with unlimited gears adjustment). Not recommended for bike services.
March 2024 by Hayley D
Unhelpful Bunch of Young Lads on a Sunday.Edit: Chantelle how do I get in touch with you to discuss this further please?I will elaborate on here so hopefully this can be addressed in the future.We called the store to ask if you stocked a Brake Fluid Cap of any kind as we needed one urgently on Sunday afternoon, as I was driving back to Leeds first thing in the morning and we had dropped mine into my engine and couldn't see it.The young man on the phone said he didn't think you stocked things like that but that he didn't know for sure, Halfords was actually our only option so we drove 25mins (in another car) to go and have a look for ourselves.When we arrived we had a look and couldn't see any caps of any kind and when we asked two different staff members there, the answer was the same, 'that they didn't really know if they had them'.It would have been far more helpful to say 'Let me check for you' and for them to actually have the ability to check what is in stock in the store.It would have saved us a lot of stress and time. And it honestly just felt like they couldn't be bothered. Customer service skills were lacking. Hope this helps, and hope they can improve in the future.Regards Hayley
February 2024 by Zero Tolerance
Friendly staff
February 2024 by David Kirk
Needed a replacement headlight bulb and fitting. Very quick, efficient and friendly. Cannot praise them enough!
February 2024 by Matthew Gillan
Picked up a new bike today the staff couldn?t be more rude shocking service the manager was talking down to the a staff member in front of me even a one point telling him to stop talking and serve me, when I asked for assistance with a bike rack the manager just stared at me with an angry expression toxic atmosphere to say the least horrible.one star is too much
February 2024 by Dr Wisam Al-Dulaimi
Great quick service
February 2024 by mike s
Had what I required, served promptly.
February 2024 by Simon shaw
Needed a crimping tool and some connectors. The crimping tool was total garbage, cutting edge unfinished and didn't even meet, stripper's out of alignment and not finished. Returned to shop, checked their stock and all where as bad, used to be you could get reasonable tools at a good price, but if this is Halfords idea of quality you might be better off with Temu at this rate. The extra star was for no quibble refund, and embarrassed look when they checked the tool.
February 2024 by Andrew Hind
Most of the time quite good service but occasionally can?t do the back wiper nice and personal people who do the jobsWent in for sat nav and got really good service
February 2024 by Sandy Daniels
Super quick service for car light bulb fitting, and friendly staff ?
February 2024 by Harry Sharp
Phil was very helpful.He did a neat and tidy job,well in the time he stated.The car was looked after and clean when the work was completed .He then explained how to operate the dash cam quite clearly.I would recommend him and Halfords to any one who wants this work doing.
February 2024 by Toni Binch
Brought a alco light 2 staff very polite and helpful