January 2025 by Dave Bowns
Very, very poor service. Didn't seem interested at all.
December 2024 by Wolf?s World
Went in store today, spoke to Georgia. Wonderful woman. Super funny and incredibly helpful! I hope she has an excellent Christmas.
December 2024 by Simon Dunn
Georgia was brilliant. Had a SIM card/eSIM issue and she sorted it out really quickly. She was friendly and chatty too. Great service.
December 2024 by Richard Woodward
Okay but couldn't really help me,hats off for trying though.
November 2024 by Andrew Heath
Brilliant service. Had a swollen battery on my phone which pushed the back off it and stopped working. Took it into EE and they kept it over night and gave it back to me fully repaired and free of charge. Would 100% recommend.
October 2024 by Mohammad
All my gratitude go to Vish; he was helpful and courteous, and he had a positive experience; he clearly presented all the specifics.
October 2024 by Amarpreet
would not recommend. staff were okay but they?re out here quoting people £500 for iphone repairs that cost a little over £100 elsewhere, even less than that if you?ve got an older model or an android. if you want affordable repairs, go fonefix or hit up your local bossman literally anywhere else. local community >>> brands who want to squeeze every last penny out of u so you can get a new contract with them
October 2024 by Connor
Booked in for a same day phone screen replacement. Waited 30 mins after my appointment time to be told it would take three days. I tried to call them in the week before multiple times to confirm same day, but they never answered. Wouldn?t recommend.
October 2024 by Scarlet Yeandel
Staff are great! Assistant manager Michelle really helped me, so lovely and accommodating! I hated being with EE but if there was more staff like Michelle I would have stayed
September 2024 by Christopher King
Don't bother staff are rude and don't know what they're talking about. Prefer the O2 customer service...
Units 55,
56 Victoria Centre,
Nottingham
NG1 3QN
September 2024 by Nav B
Went to get my fold 4 screen protector fixed as it was bubbling off. I booked it in online via samsung. Backed up my photos and phone and then took all my accounts off and set it to factory defaults as requested. I handed my phone in, went out for 4 hours and came back. Phone was just handed to me in off state and then kind of had to leave. It would have been nice to sit down with me, switch on the phone, show me its been repaired and to make sure I am setup and running and happy with it. Just to reassure me. Other then that they fixed it and when I got home I set it up and checked it over and thankfully everything was great. The replacement screen protector was like new.
September 2024 by Mark Bowen
Amazing service today. My phones not been charging with a cable for a while now so decided to get some advice.
Spoke to Cairan, he took upstairs to get test it found there was some debris which was stopping the cable fully connecting. Fixed it in about 5 mins, absolute legend.
August 2024 by Stuart Caine
I would like to express my gratitude to Pawel and Michelle for helping me with my transfer from BT to EE. Nothing was too much trouble, especially Pawel. Thank you both.
August 2024 by Serena Lindsay
Ciaran was really helpful and personable today. He sorted out the problem I had and upgraded my phone successfully. He listened well to what I needed and didn't push things on me after making assumof what I might need. He explained what he was doing as he went along. The staff seem to work as a good team ?
August 2024 by Christopher Hyatt
Dealt with young man named AUGUST he is an absolute credit to EE - he dealt with me in appropriate manner and I need to thank him for his attitude and assistance - thank you AUGUST
