December 2023 by Diane Kerr
My son had a brace for about a year had professional care throughout the staff were amazing. His teeth are now straight and has a retainer having had the brace removed. I can highly recommend this practice.
September 2023 by Lamiaa El-kalaa
At first contact, you will feel welcome, till you sign the contract. After that, we felt trapped. Very difficult to get appointments, if for any reason need to reschedule, not less than 2 month. Now, more than 7 months into the treatment, the only difference I noticed is the monthly instalment reduction. No change in my daughter's teeth. I don't expect it yo be perfect by that time, but at least a glimpse of improvement. When she tried to discuss it with the orthodontist, she was brushed off, told she was on track. During appointments, nothing is explained, no communication, no explanation. My other daughter, and I had braces before somewhere else, it was a totally different experience. It is not the place where you would feel welcome, nor in good hands. I would not recommend it to my anyone.
August 2023 by David L
Reception are ver helpful and friendly. The whole teams are care of patients. Thanks so much.
April 2023 by Nicola Kennedy
Great service and always flexible with fitting in urgent appointments.
April 2023 by Monika Stach
Very nice and professional staff. After putting on the braces, the doctor explained everything in detail about how to take care of my son's teeth.
April 2023 by Karen Morris
Friendly staff and my son's teeth are so much better. He is very pleased.
April 2023 by Linzi Jackson
Initially very impressed with the open day, bottles of water along with a welcome pack were presented. Seemed very professional. Appointments can be difficult to get especially if you want early morning appointments. Parking can be difficult if you're not based in the city centre, we usually go together, and one drops off and circles whilst the other goes in with our daughter. We weren't informed of the brackets that are placed on the teeth, nor the elastic bands that are required for the Invisalign trays to work - neither have been an issue but would have been good to know up front. The only issue with the brackets is that they sometimes come off and you need to book another appointment to get them fitted back on again.We are just over a third of the way into the journey, and overall would recommend it, because the trays are placed more frequently than a traditional fixed brace, there seems to be less pain involved and because you can remove the trays when eating - eating isn't an issue at all (although you do need to be careful with the brackets on the teeth). Majority of staff seem very friendly and helpful.
March 2023 by Devota Nantale
An amazing service at East Midlands Orthodontics. My son was seen promptly, the after care service is brilliant. Highly recommended.
March 2023 by Roo Fox
My daughter is autistic and I was dreading her having her braces, but the lady who fitted it was simply amazing, she was so calming and patient.. my daughter came away happy.. not so much once the ache started though.. my only gripe would be not being able to pay on card for the wax, had a nightmare finding it and had to order online by that point her mouth was already rubbed and sore.. perhaps poor preparation on my part.
March 2023 by manpreet kaur
Not at all happy experience. Doctor was very rude with my daughter salvie. If her teeths were ok then why will i go to them. The moment she entered, he started getting rude saying disgusting I won?t do it. Go home. How can you come here. Child was coming straight away from school, what were you expecting, morning brushed teeth. Disgusting to be there. Never saw a dentist like this.
January 2023 by Julie
Dental service good at referral and for the first year. As sons treatment came to the end found getting an appointment difficult and sometimes reception staff a little abrupt. Son would have had his brace on 4 months longer than needed if didn?t request to speak with Othodontist. Last 3 appointments with Othodontist were lovely and he finally he had his brace off and all is great.
November 2022 by Julie Pates
EMO, have been amazing in providing professional dental treatment for my 13yr old daughters braces, from start to finish. Fantastic results !
October 2022 by Clare Martin
My child had to go back 5 days after braces were put on as the wire was digging in to her cheek. The orthodentist agreed it should have been cut lower.Went back again a few days later as one of the fixings had fallen off. After making an appt and travelling there my child was told it would be sorted at the next check up and was sent away. She was in there for approx 2 minutes for an hours round trip - missing education.I've read the reviews about the orthodentist dealing with anxious children. This was not our experience. The orthodentist made very little attempt to communicate with my child when the braces were being fitted.
August 2022 by P H
Extremely happy with the service received from this clinic. Everyone is patient and friendly. Specially thanks to Lamia, a young lady with passion and professional attitude, who makes my daughter and me feel at ease straight away. Also Dr Wood is brilliant!
August 2022 by Pink Velvet
Got my daughter braces fitted here. All the staffs are helpful and friendly. Two years on , she just had the braces taken off n now has straight nice teeth. Thank you so much.
