February 2024 by Simon Davis
Visit this store almost daily but tonight had the worst customer service from the young lad with long hair.2 team members behind the tills chatting on the headsets and laughing at whatever was being said.I went to the counter to make my purchase and was IGNORED by the long haired lad so ended up asking if anyone was serving or not to which I got a rude response of 'in a minute yeah'.Imagine, a customer is stood in front of you who you completely ignore and then have the audacity to reply in a rude manner.He needs to go through some intensive training in customer service or simply be sacked. Shocking.
February 2024 by win task
So convenient having a store at station for grabbing something before catching a train but very sad shelves half empty and cherry on top most of the staff busy at mobile to chat rather then think about customer service for what they?re there to do their job. Not good
October 2023 by Hatim Bharmal
I had a recent visit to this co-op, and I'm impressed. Their selection of eco-friendly products and fresh produce is fantastic. What really stood out was my interaction with Saleh, one of their dedicated workers.I was having trouble locating a specific item, and Saleh went above and beyond to assist me. He not only helped me find it but also shared valuable information about similar products. His friendly and knowledgeable approach made my shopping experience a breeze.This co-op's commitment to customer service and sustainability is commendable. If you're looking for a great co-op experience, this place has got it all.
October 2023 by Brad Marshall
Why are all of your staff taking personal phone calls, WHILE serving customers everytime I go? Maybe teach the young staff some basic manners because thats, what most people would consider to be, BAD service
July 2023 by Howard Coan
Friendly staff who took the time to figure out how to use a coupon I had
February 2023 by V
They double charged me for an item. I realised afterwards when I saw it on my bank app. It was a packet of tobacco which was roughly £15 and I got charged roughly £30. Unfortunately I didn't ask for a receipt as I was in a rush and I had trust in their competence. Shoppers be aware of a young black gentleman at the tills, always double check the amount, I'm sure he didn't do it on purpose as he doesn't gain anything but this is a horrible experience
February 2023 by Vault Dweller
They double charged me for an item. I realised afterwards when I saw it on my bank app. It was a packet of tobacco which was roughly £15 and I got charged roughly £30. Unfortunately I didn't ask for a receipt as I was in a rush and I had trust in their competence. Shoppers be aware of a young black gentleman at the tills, always double check the amount, I'm sure he didn't do it on purpose as he doesn't gain anything but this is a horrible experience
December 2022 by ???
The most disappointing store?This is where you get the worst kind of service.
July 2022 by Austen
If I could give this 0 stars I would. Bought Sushi that was 5 days out of date today. My bad for not checking, but why the hell were they on the shelf for so long? 0/10 avoid.
July 2022 by Dominic Mingham
Useless. Don't give you cutlery with the food you buy and the staff don't know where it is. Great for eating a yogurt and pasta
July 2022 by Marija Pudi?
Where are the products in bakery??? Absolutely disgraceful
February 2022 by Joe Humphreys
Went in for a card yesterday and needed to borrow a pen. The lad behind the till with glasses was a star and lended me one. Great service!
January 2021 by cj
Clean and tidy store , seemed a little more expensive than normal stores, ideal for quick shop to get some food for train travel , was a bit busy so make sure there's plenty of time before train is due
September 2020 by Tom Evans
I regularly get my lunch here as it is a short walk from the office, shop always has at least 1 security guard which is good to see in an area like that that sees quite high footfall. Shop accepts the standard national co-op cards which makes shopping here relatively good value when you make use of the coupons given occasionally at the checkout. Staff are friendly for the most part and are quick to help at the manned tills at busier times. The self-service tills here are a let down however; as it is rare they are all working and they always print receipts which inevitably carpet the floor. I'd recommend queuing and getting served by a cashier.
September 2020 by Stevenson Line
It'd be great if Co-Op could get some more Super Green Salads in. The amount of times I've gone here and found an empty space where my Sunday morning "pick me up" is supposed to be. The only other Co-Op I know sells them is in Whitby, which is a bit out the way to go for a salad.Staff are nice, robot tills are usually okay. But please get more Super Green Salads in.