March 2024 by Rajesh Bithal
Poor service. My wife and I regular attendees for a number of years. Regular dentist chose to leave, we were called and told a new dentist would take over and we'd have first appointments and they would call us to arrange..., They didn't bother
January 2024 by Josie Davis
Very Lovley ladies very polite and helpful
October 2023 by Chris Adams
I was on their Bupa Smile Plan for a year which I should have recieved a dentist and hygienist appointment every six months. Turned up and both times at the end of the dentist appointment I was told they didn't currently have a hygienist. The dentist just gave me a quick and sub par clean instead. I expect to get the service I'm paying for.I complained and was told they have struggled with recruitment (still happen to take my money). They then tried to claim their records show I did recieve the hygienist appointments.So not only did they fail to give me what I paid for, they're incapable of keeping accurate records.Avoid!
September 2023 by Granny G
Absolutely amazing practice. The receptionist was very friendly and welcoming when l recently had my teeth whitened. The whole surgery is very clean.John Alsop is always very punctual and precise in his practice. His dental assistant was lovely too.Every visit has been positive for me.I'm over the moon with the health of my teeth and my brighter smile ?Thank you!
August 2023 by Chris Ball
Was registered with these but they cancelled my appointments in Lockdown and said they would be in touch to book another. I went to book an appointment and they've de-registered me because I haven't had an appointment. Then said they were no longer accepting new NHS appointments. To be fair it's probably a lucky escape, the last time I visited them they took a tooth out and left half of it in. I certainly wouldn't pay for that service as a private customer.
July 2023 by terence moulds
Dr Abid Hussan and nurse Mel a very friendly professional service doing the extraction of my pre molar tooth, a job well done.
June 2023 by Dawn Towle
This practice allowed me to book an appointment online for the same day, upon arrive it was closed, this was both a waste of time and delayed what needed to be done. Either don't allow people to book or ring and say it has now closed!
May 2023 by Jack R
Booked online last weekend. Thought everything was sorted. Then someone called me at 8.15 on Monday morning when I was just waking up (lovely!). Then a text came through instructing me to pay £60 up front, a month before the appointment. I've never experienced this policy at any other dentist. And then, without any further communication, they cancelled the appointment on Thursday. What a shambles. I'll try elsewhere...
May 2023 by Heather Childs
Disgusted with Bupa. I had been with this practice before Bupa took over. I had had excellent service from the nhs dentists.I rang to make an appointment (on the nhs) to have two teeth removed and a new set of dentures to be told that, not only myself, but my husband and daughter where NO LONGER on their list.I now have horrific tooth pain, can?t eat properly and have nowhere to go for treatment. All I can say is that loyalty means nothing to this practice and I would like them to sort the problems out??
April 2023 by Roxana Necula
1 star is to much for the service they provide it to me. 2 years of wasting my time for a cleaning and 2 fillings wich will be done in 1 day if will be done properly. Last time i went to the clinic because my filling was off twice and guess what...the lady just stick the old filling on my tooth and after 2 minutes is out again, instead of doing the job properly. And some of the staff are very rude, there is no manners and respect! This clinic was recommended by a friend but this is the worst clinic ever! I don't know how is still open with this service they offer.The booking time for them is ridiculous. Ring them today and the next available appointment is after 2-3 months always!"Great job!"
April 2023 by Lesley Mcguigan
Prompt appointment service. Consultation with follow up procedure same day. Clean and professional. John Alsop advised me throughout treatment, and put me at ease
February 2023 by Eby K
Please avoid this place by all means.Have never in my dental care experienced the kind of awful and reckless treatment I received from this place. The receptionist J is only interested to get money out of your pocket while with the dentist, I experienced lack of communication, hygiene and professionalism. AVOID!!!
February 2023 by Connie P
Excellent service given, brilliant dentist, he was very considerate + offered good advice
February 2023 by Laura Wilkinson
Appointment 8/2/23I was greeted by an upbeat receptionist which was a good start. I was seen on time. I was offered helpful advice on cleaning my back teeth by John Alsop. Nothing to fault. Very pleased with the service ?
January 2023 by Joe Corr
Always excellent service with texts reminders of appointments.Staff are all very friendly and professional.Recommend this practice to all my friends and family.
