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“Exemplary service in sorting my son's estate and the care and concern shown to me and my family at this time and in all our dealings with this company. Thank you to all the team.”
“I absolutely love this lot. We've needed to be in contact with them a lot while buying a house. Every member of staff I've spoken to has gone above and beyond to help with queries. They're very loyal and caring to their customers.”
“We had nice experience from getting appointment to opening new account. Well organized, friendly staff and special thanks to Purnima for providing all the information in detail with lots of patience.”
“Manager called me back within 5 minutes, promised to look into my complaint which head office had overlooked, promised to rectify the problem by 3-30.On the dot I received a call confirming she had transferred funds back into one of my accounts, paid money into another of my accounts all in a few hours. Head office had taken 3 weeks and had completely overlooked my request.I made a formal complaint about the handling at head office but the Nottingham branch were so helpful and courteous.I will continue to invest with them now.Thank you very much”
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“I was more than satisfied with opening an account at the Nottingham building society in retford notts the staff were very welcoming the staff member that I set up my account with was called April she was very helpful 10/10”