July 2023 by Mr and Mrs Mc
Economic migrants standing around the entrance on their smart phones (as they all do), scruffy looking, giving us nasty looks, very off putting. How many are there? Will they be next to us? We know nothing about these people and what crimes they may have committed in their home countries. Do your research BEFORE you book anywhere, no where is safe, not even a 4 star hotel! Shame on Best Western for taking an easy buck while housing these potentially unsafe men.
November 2022 by Missy B
Taking the governments money to house illegal economic migrants. We do not know who these men are or if they have criminal records. We know NOTHING. Absolutely disgusting this hotel has taken the money with not a care for the locals or for the women who have to clean their rooms. Shame on you!
November 2022 by D P Murray
Currently sold out to migrants, whilst we have homeless vet on the streets.
April 2022 by susan07049
It was a comfortable stay. We visited restaurants and shops. The hotel took loads of precautions due to covid. Lovely breakfast with a pleasant chef. This hotel is situated in Nottingham town centre, so lots to see and do. Loads of nightclubs.
July 2021 by 912james
Firstly the room was excellent with huge TV . Lots of drinks and biscuits for the room. There is a walk in shower in the bathroom and lovely and clean. Parking was £15.50 which I think is expensive but not much choice with it being city centre. All in all I would recommend this hotel for a stay. We stayed for the cricket which was a £6 uber fare.
May 2021 by IBRAHIM S. YILLAH
It's a wonderful place to stay. I was a guest here during winter, but I was comfortable in the hotel. I like it here and anytime I visit Nottingham, I will stay at Western Bestplus hotel
April 2021 by Top Man
Tried to book a room and the hotel has been taken over by Serco a private sector government contractor to house illegal immigrants from Dover. Avoid at all costs. Did not feel safe in this area.
April 2021 by Abdullah Albohari
All staff are very friendly and kind. The internet is not good at all. The food is not insufficient and satisfy. There is not fruits and vegetables during the meals. I hope to improve the meals and provide more dashes
July 2020 by C Hatchard
The bed is very comfortable, room very spacious, good size shower not much water pressure but adequate, parking on site. Staff friendly and professional, however the room we where in the lift only goes to first floor then you have two more sets of stairs to get to the room. Only other thing that really lets down this hotel is how busy the road is outside its like your staying next to the A1 extremely busy .
March 2020 by wandziap
To be honest , my boyfriend and I arrived at the hotel, the reception lady didn?t explain to us where is restaurant or bar . We went through to room , was nice and clean . Next day we come back to main reception asked where is located restaurant because we want to eat breakfast, and the lady from main reception told to us that they don?t have food , even I booked 2 nights with breakfast... I don?t get it , when we arrived at hotel the main reception doesn?t inform us ?! We understand all of the situation with Coronavirus, because my boyfriend and I still work at hotel , but obviously reception staff should inform guest ... hopefully the Booking.com will return my money for breakfast.
March 2020 by Rajinder Khaira
The staff were very friendly and professional. The decor was good. The size of the room was what we needed as a family of 4, two adults two children we booked the standard twin and had 2 double beds which was perfect. It was a very hot weekend and air con would have been a bonus, we did ask front desk for an extra fan and we received it. The Shower was amazing and powerful, there was an iron and ironing board in the room which always helps. The breakfast was good with a wide variety of selection.
March 2020 by Ian Raisbeck
Food was good at restaurant and at breakfast (even though they'd run out of kippers) We upgraded to King room (#327), but were surprised that it was hard flooring and no carpet, which made it cold and noisy. Not very clean - small rugs and corridors clearly hadn't been hoovered recently. Bright green paint on parts of walls reminded me of student accomodation. Bed was superb though. Shower was useless. No power making it very difficult to wash shampoo from hair. If that's the upgraded room I'd hate to see the standard. However, when we mentioned the shower on the Sat am on check out the receptionist was incredibly rude, just laughing over my wife and not taking our complaint at all seriously. Spoilt our stay big time. Needs re-training as I've stayed in many hotels but never received such rudeness before.
March 2020 by Roy Savage
Very clean hotel. Lovely large room, very happy at first until we realized no heating. Maintenance man came up to fix but no joy. Went away saying would bring us a heater but never returned. Reception gave us no joy saying we could change rooms and never got back to us. Food was fantastic Friday and a bit of a let down Saturday evening due to all the fuss with a private party. Never had such a cold weekend. So disappointed
March 2020 by Janice Stretton
Staff, Linda in particular, were all very welcoming and helpful. Room was surprisingly spacious, contained everything we needed and the bed was so comfortable. Breakfast in particular was great, food standard and choice was wonderful. We will most certainly return.
March 2020 by khansard05
Very clean and welcoming hotel staff are very friendly. Decor of hotel was very modern. Lounge and bar are very comfortable. Restaurant is very clean and food is of a very high standard. Over all a great stay and would definitely recommend this hotel and would stay here again myself .
