March 2024 by Amandeep Panglin
Brandon has been excellent, knowledgeable and efficient. The company has been a lifesaver.
March 2024 by Jon Parsons
Well done to Emma, Sebastian, Jake and the team who resolved my Heat Pump problem expertly and efficiently, would highly recommend TES Ltd.
October 2023 by Matthew Savage
Avoid at all costs send you a quote then disappear
November 2022 by Tim Pearson
Had a few too many problems installing a GSHP. 1) A ground loop pipe was broken when installing, this was not fixed till weeks after, by then it has filled with mud and water.2) The UFH loop kept loosing pressure, it turns out it just wasn?t bled well enough in the 1st place3) Incorrect information provided to the electrician4) No best practice information provided about UFH setup, ended up removing a manifold pump and mixer after as we found out that this is not needed and less efficient5) Hot water and UFH expansion tanks installed on the wrong pipes6) The filter on the UFH blocked up from 1st install, as the system wasn?t flushed out correctly. This blocked filter was only noticed after we asked them to check it.All issues were sorted at no extra cost and everything is up and running perfectly now, shame it was such a difficult process.Service: Heating system installation
November 2022 by Philip Little
We've had our ASHP for about 6 months now and I can hand on heart say it's one of the best decisions I've made. A lot of research and we settled on a NIBE. Not the cheapest, but possibly the best. Mark and his team were pretty flawless throughout the install with good communication and personable colleagues.
November 2022 by Ian Burton
Guy came to look around, promised to send me some figures in a few days and then just disappeared. It took me a couple of weeks to get hold of him and he again promised to sent the figures but nothing came of it.
November 2022 by Alan Hobson
Excellent customer inter reaction for explanation regarding thier products, and pleasant informative staff....
November 2019 by Bedwyr Thomas
I have worked with this company for a number of years. They have a tremendous amount of experience in this technical field - they are are very professional in their work and do new installations as well as repairing other installers work. I would highly recommend this company.
November 2018 by Chris H
Trusted Energy installed a full heating solution at my new build - Solar, Underfloor, Air Source Heat Pump and MVHR.. Throughout the whole process from design to installation (over 12 months) they proved to have expertise in their field and thoroughly enjoyable and dependable to work with. The full system is working well (we moved in 6 months ago) and I would totally recommend them!!! If there was a 6th star I would have given it!!!
November 2018 by Jeremy Neal
I had no idea where to begin when I decided to have ground source heating so I rang a number of companies and chose Trusted Energy. Although we had a few hiccups, they were knowledgeable and helpful. Even, now I know I can ring Mark if I have a problem and I know he will sort it out.
