January 2024 by Robert Smith
I have been using Specsavers Newark on Trent since moving here 4 years ago. Top value in terms of service, choice and cost.If they provided coffee and cake as well I think I?d make weekly visits
December 2023 by Ben Elvers
We called in for an arranged appointment and were seen on time by a friendly optician. He helped put the child at ease as they were anxious.Although they could not assess them due to not being able to get close enough to the desk as they use a wheelchair they gave us the number to set up a home visit which we did and the home care team were amazing and really accommodating.
December 2023 by Janet Gibson
Highly satisfied with the service I received.
November 2023 by Gerard Davies
Didn?t contact me when they said they would, got the order wrong, didn?t get replacement glasses when they said they would, and still missed promised call backs . And you pay up front. Had excellent service from other branches before.
November 2023 by Emily Page
Used Specsavers since I was a young child for glasses and contact lenses. They have recently helped diagnose some eye symptoms I was having efficiently. Would always recommend.
October 2023 by Di Sweeney
Had an email & text that my sight test was due a week ago - was unexpectedly in town so called in to see if they could do the test today - amazingly they could! So I return an hour later. So friendly & welcoming - the sight test took quite a while but that was because it was so thorough, I was not rushed & Shan explained everything so well - they have referred me as there was a concern over one of the tests but that?s a good thing - better to be safe than sorry right?
October 2023 by Caroline Gui
Excellent customer service! Both Mohammed who served me were really patient and helpful. They represented!The optician are experience and really amicale? it is fair to say that from the time u enter, the whole store are friendly:)
October 2023 by Georgina Blackhurst
Poor experience getting my daughter's glasses - long wait time, had to chase multiple times regarding collection, when we showed we were told we needed an appointment, staff seem unsure of what they are doing which causes long delays and stress. Wouldn't use again unfortunately.
September 2023 by Carl Henfrey
Good quality service and pleasant staff,
August 2023 by Alison Walters
Absolutely smashed it. From entering to leaving I was happy from the lady that greeted me the pre optician test man was amazing and the eye test was thorough and advice and reassured from the optician .on my going to pay they were willing to let. ME choose frames 15 mins before late night closing .
July 2023 by Gareth Bamford
I had an issue with a pair of glasses i bought a couple of months ago. The team were really accommodating and sorted me out straight away. Thanks guys, you?re amazing!
July 2023 by Stacey hamer
An overall great experience. The staff are really helpful and friendly. Plenty of designs for both glasses and sunglasses
June 2023 by Hossein Degani
Wanted to say Thanks Cristina member of spacsavers team, she is absolutely amazing helpful and nice.She has fixed my glasses perfectly, and helped me to find my favourite glasses .
June 2023 by John Marum
Went to try and make an appointment to see an optician at 8.30am to be greeted with a very abrupt welcome making me feel like I was in the the wrong place. Eventually I was given an appointment to see an optician at 1.45pm. When I returned it was a totally different experience, the staff were a lot more helpful and welcoming and the young female optician was outstanding, very polite and professional- I would highly recommend.
June 2023 by Neil Patel
An absolutely fantastic experience. Very knowledgeable team, they all looked after me. Special thanks to Sid for the eye test and Neil Popat & Lucy Silver for looking after me. Highly recommend!
