September 2025 by David Falkner
Great prices, and dealt with in a professional manner
September 2025 by Kat Stevens
Short wait time, friendly staff, great with kids.
September 2025 by Andrew Fereday
Good efficient service and courteous staff
August 2025 by Neil Taylor
Friendly service without sales pressure. Professional advice clearly explained.
August 2025 by Sijabulisio Rutsvara
Service met my expectations
August 2025 by Frances Aitchison-Boundy
Slow and rude staff. Waited 30 minutes for help with glasses after notifying staff and no help. Previously asked for copies of prescription and was refused by staff. Waited a month and requested again, again staff were awkward and rude.
Unhelpful with child prescription and glasses to.
August 2025 by Christine Smith
excellent service quick and effortless on my part.
July 2025 by John Oxley
Always a friendly and helpful service. Sometimes there?s not enough chairs in the waiting area
July 2025 by Allan Mellett
Good customer service and if you listen, you can get good advice on how you look in those oversize frames.
July 2025 by Matthew Blake
For what I needed to just check my eyes for the first time they are very welcoming and very professional
July 2025 by Connor Turley
Went into the Newark branch after work to get my current glasses repaired and couldn't of asked for better customer service. Maisie, who was very friendly, tightened, adjusted, and cleaned my glasses for me. She also gave my sunglasses a look over ahead of my holiday which was greatly appreciated.
June 2025 by wayneyeomans
Very professional store, great team who look after you from the moment you arrive, great selection of glasses, highly recommend.
June 2025 by Stephanie Cronly
First and last time using the Newark branch. The day of my appointment was OK, shop floor staff were borderline rude but the optician was lovely. When I went to collect my glasses they did no adjustments and when I said they didn't feel right and it was shaky in one eye I got told it's because I'm not use to wearing glasses.... I entered the store wearing my current glasses. The lady said to come back in a few weeks if they still didn't seem right.
I had awful headaches over the next few days so contacted specsavers online, a lady from the Newark store did call me, I unfortunately missed the call, she left a message saying she would call back the following Thursday, I haven't heard anything since.
June 2025 by Sandor Horvath
Very good service and professional support. Thanks
June 2025 by Sian Lewin
Normally my visits to Specsavers are 5 star but the person fitting the new glasses, seemed very disinterested. I mentioned the glasses/frames were really stiff, they said they would ease. One pair hadn't come in either and was told to ring 4 days later.That night the arm broke on the frame.
I went back and a very good member of staff fixed everything and was very attentive. Enjoying my prescription sunglasses in the picture.
