February 2024 by Imogen Lear
So fab! Good quality products and fast delivery.
February 2024 by Charlotte Ann
Excellent service
February 2024 by Rob sarno
Great product with fast delivery. Would recommend.
November 2023 by Si Johnson
Was worried and nearly put off due to some of the poor reviews, so glad I went ahead, from order to driver delivery which was ahead of schedule and perfectly packaged to protect all items. I think people have to realise it?s a natural product and there will be the odd imperfection before purchase. Very pleased would recommend
August 2023 by helen sims
Excellent customer service. Very knowledgeable staff who helped us to overcome some assembly problems and queries with the instructions.
January 2023 by Juliette Hamilton
Do not use this company. I feel they were dishonest with me.
December 2022 by Jim Lester
Excellent support from Simply Log Cabins in choosing and designing a garage which was delivered early. Constructed the garage in three days and very pleased with the final result.
August 2022 by Janice Fawkes
Very disappointed in simply log cabins after service. Our expensive cabin arrived with a double glazed unit blown and 11 weeks later still no replacement!It seems impossible to get by switch board and still waiting on someone to return phone call ?No issues with ordering log cabin and paying for it !!!!!!
July 2022 by Ashly Carl
The delivery turned up unannounced, we were advised that notice would be given.Inconvenient, but just the start.The cabin arrived damaged, timbers split and glass smashed for the double glazed windows.After a two week wait for them to send a replacement glass panel we were asked to source a replacement ourselves as it would be quicker!Once we refused to do so a replacement glass for the window was arranged by Simply Log Cabins but that we were to fit the glass ourselves (of course we a not double glaziers).Upon complaining again we were told by a Declan that he had done us a favour already by arranging for replacement glass to be sent to us and that we should fit it ourselves?Ridiculous.Would strongly recommend shopping elsewhere.
June 2022 by Paul Newby
I had a Palmako Lea and it went together very well. Instructions were not the best but it is strong and stable. Good value for money.
February 2022 by Adrian Pearson
Simply Log Cabins from ordering to delivery to arranging someone to build the log cabin were excellent.They provided the information on what type of base was needed and what was best to treat the logs with.Even though Covid19 was having a big impact on supply and prices we were kept informed all the way to delivery. Delivery arrived on the day they promised.It arrived in kit form on a pallet protected from the weather.They also arranged for a joiner to build the log cabin. He turned up on time and completed the job in the morning.We love our log cabin. During the week it's an office, and at the weekend, it's somewhere to relax and enjoy the garden.There's also room for a sofa bed for family to stay over.
February 2022 by Andy Beresford
Unfortunately there were several items incorrect, too many of one side not enough of the other, plus several items missing from the pack. Whilst I fully understand the need to check every last item before starting when there are so many pieces and the instructions are so very unclear that is a cheap statement to make. why give details on a totally different cabin, large square shed when I have a hexagonal summer house, roofing is totally different for one. I had to make do with the incorrect pieces as I had set a weekend aside to undertake the build, delay this time of year with the weather was not an option. I was really left disappointed with the whole set up, stupidly I assumed that through the quality control measures they had in place I wouldn't need to check their work. If anyone is reading this and thinks it will be straight forwards to erect the summer house I would say as the instructions are so poor, think twice if you are not a confident DIY person. £4000 says the instructions should be specific to what you have bought not one size fits all and you will get the drift! I won't be buying from Simply Log Cabins again however good the offer is.
February 2022 by Debbie Peacock
Delivered within a reasonable time scale. Sturdy structure. Fairly easy to assemble. One piece of wood has corner missing but does not stop it from being water tight.
January 2022 by Mick Flatley
Refused to deliver to the Isle of Wight. Found another supplier who does for a very small £10 delivery charge. Try outside store direct if you live on the island.
January 2022 by Gez West
Pleased with cabin and happy with communication. Answered all question in timely manner