July 2025 by Alan Robinson
Manager sorted me out and assured me my phone is safe and the warnings I'm getting are just adverts
June 2025 by Veronika Mikova
Absolutely ridiculous customer service staff are not helpful at all, ordered new phone to the store for collection first I went in needed my ID which is wish someone let me know so couldn?t collect came second time waited about 45 minutes just for collections of new phone told them if someone can just fetch it for me before get start dealt with timely customers they said no. Better customer service is needed in a shop.
January 2025 by Llewey Byrne
Excellent help and reassuring to see a company who values face to face communication.
October 2024 by Jamie Daughtrey
Dreadful service would stay away at all costs
October 2024 by Thomas Williams
Great service as always from H
August 2024 by Lara Hanrahan
I visited here today to urgently replace my old Samsung phone. Millie and her colleagues could not have been more helpful, knowledgeable and plain amazing.
Thank you for a fantastic experience. I will be back to you when I next need to replace my phone, no question.
I hope your Manager reads this!
December 2023 by Colin Haynes
Grateful thanks to Olivia and Callum for helping us change our mobile phones over to EE. Both were very patient and friendly and we would certainly recommend this shop and will use again in future. You are both a credit to EE. Many thanks from Colin and Jane.
September 2023 by Jules Sulek
Good location, largish sized shop on the main street with big windows providing good daylight. (About twice the size of the cramped Vodafone shop round the corner) which influenced my decision to go for EE. I was served by a helpful, friendly, and knowledgeable shop assistant.
August 2023 by back set
Takes 6 years to get a seat 50 people in the shop and only 1 worker
August 2023 by Tomas Luksas
Very bad service
May 2023 by Premji Patel
Store was busy on day of visit, but still staff were patient efficient and attentive. Our salesman was Richard who dealt with home broadband and multiple phone contract changes. He definitely deserved this 5star rating. Thankyou
May 2023 by Anne Haynes
Nothing too much trouble. All data moved to my new phone. Really good service.
December 2022 by Piotr Az
I didn't become their customer but really appreciate EE customer service at that Mobile Shop
November 2022 by laurel jones
All the team are really helpful and lovely!Special mention to Jordan who was super helpful and answered all my questions to make getting a new phone an easy process, much appreciated.Great service
October 2022 by CJ
Online customer service dreadful. In the shop so much better. Prices however....you get better deals at Tesco(sorry)