October 2023 by ralph bell
Called in for the first time yesterday with a prescription which was not completed properly by a consultant from Kingsmill. The pharmacist was very helpful and found the required information online.He was able to dispense and was very friendly throughout.I will definitely be going there in future.
October 2023 by S14 1414
I went there at 17:40 and they had closed the shutters because apparently they close at 17:30 although the online says 18:00. The three ladies were standing outside chatting to which I?m guessing they were waiting for 6pm to clock so they can officially go home. I mean at least keep the store open if you?re gonna have a chat and send patients away. It?s not a restaurant so obviously when I visit the place it means I actually need the help. Shameful, and don?t deserve to be called health care workers.
August 2023 by Andy
Got GP prescription on Friday afternoon to collect same day, was unable to do so. Went the following Monday around 515pm to be told it wasn?t ready. Was told I could wait but it would be 20 mins and still might not get it if they didn?t have the amount of items (a common prescription painkiller) in stock. No attempt at an apology by them, or as reason as to why it wasn?t ready. Never known a pharmacy that?s so inept, should be closed down. If I could give zero stars then I would.
August 2023 by Leanne Jade
I don?t know why I keep going in here? mainly as it?s the nearest chemist when I need something? but everytime I go in I leave annoyed! I didn?t have time to go to a different chemist and needed something for my son, I was looking around and couldn?t find what I was looking for. No one offered any help when it was clear I was struggling to find what I needed! so I stood at the desk to wait for somebody so I could ask, and the whole place completely ignored me as if I wasn?t there, so after being in there for 10 minutes, I walked out. I?ve had numerous problems at this chemist they are ignorant poorly run I won?t bother again
March 2023 by Rebecca Northam
Shame to post the 1 star for the whole place as most of staff are lovely. Experienced complete rudeness of a female pharmacist or the pharmacy assistant (whatever she was - dark brown haired woman). Went in to collect my partners prescription and they claimed to not have it in stock I ask if any others have it in the area as he needed it (wasn?t until then that we realised it had been issued wrongly by the doctor and it wasn?t the pain relief we thought) so wasn?t as urgent as we thought. Her reaction when I said that?s fine I?ll come back tomorrow was so rude and her attitude was disgusting ? lo and behold they managed to find some anyway. Just completely not needed and so unprofessional. I?m sure that?s just her personality which is a shame if it is for anyone who has to deal with her and it?s sad her attitude brings it down for everyone else!
July 2022 by john smith
These are the most ignorant people in a chemist ive NOT had the pleasure of talking too. Tried ringing numerous times to check that my prescription had been sent correctly as id not had confirmation like i normally get and nobody answers the phone or they cut you off. Do your job and serve people and answer the phone.
May 2022 by Anna Livsey
Would be a great little pharmacy if the pharmacist could turn up on time! this is the 3rd time this year I'm late for work because they're late!