March 2024 by Charlotte Dixon
Very helpful I will go back.
March 2024 by AJC 04
Unlike Nottingham's store, this shop has always been great - very knowledgeable and friendly staff; plenty of stock and the shop is always clean.
March 2024 by Anne-Marie Stokes
I have just been into the Newark branch of Cex to return a cpu that I purchased yesterday from another branch as when I got it home I found that it was dead. However when trying to return the item for a full refund within 24 hours and I was met with a barrage of questions about what's wrong with the item. I was then told it needed to be 'tested' to ascertain if I was telling the truth. I had no option but to leave the cpu with the store along with my original proof of purchase! I was told I need to come back in a 'couple of hours' to see if they could verify that I had been telling the truth and the cpu is indeed dead. Surely if Cex had the means to test such items this should be done before selling them and my statutory right is to a full refund for the rubbish you seem to be selling! Unfortunately I also took this opportunity to purchase an xbox game while in store and came home with an empty box! The incompetent store worker didn't even put the disc in the box! What on earth is going on with your business???!! Shocking! I want a refund and compensated for the petrol money for the endless trips to your store!!
February 2024 by Tazz ?Tazzman? Man
Very expensive for 2nd hand.
January 2024 by Lumi Rose
Friendly and knowledgeable staff. Helped me search for an age appropriate game for my son.
January 2024 by jason brown
Excellent service
October 2023 by Diane Crawford
I would just like to say how amazing Nathan at the Newark branch is. He helped me out so much. I had bought a phone from the Scarborough branch only a few days before, but it had already turned out to be faulty, and crashed on me. Nathan sorted me a replacement out and transferred everything over for me, while I went off and did my shopping. He was so polite and helpful and nothing was to much trouble. A real credit to Cex. Thank you Nathan .
October 2023 by Dan Haynes
Seems expensive for a second hand shop, they charge retail price for second hand ps5.
September 2023 by sean norton
Girlfriend needed a new phone case. Great value.
August 2023 by Keith Blundell
This is a great place to get rid of your Tech, takes the hassle out of selling the items yourself.
August 2023 by Tim Simpson
I've used CeX many times in other locations, and a Newark store was much needed and long overdue. Friendly, courteous and efficient. Excellent.
July 2023 by Jason Harrison
In my opinion CeX are the best shop on the high street, and the Newark branch goes above and beyond. Very friendly staff, awesome customer service and extremely happy with the products I've received. Strongly recommended. :)
July 2023 by Tom Allem
Go in once a week to buy Wii games and they have a decent selection, not as much as other stores I?ve been too but at least all the ones from this one work. Ash who was serving me sorted me out with a couple that hadn?t been put out yet. Cheers
July 2023 by Charlotte Johnson
Use this store countless time, always served by the girl with black and green hair and she is so friendly and nice! I only go in for games but it doesn?t matter how much I spend she always treats me so well ??
July 2023 by Martin McLoughlin
I couldn?t recommend Cex Newark enough. Nathen went out of his way to send me photos of the games I wanted, when I went in to the store to collect he was extremely polite and a pleasure to talk to. He is a credit to Cex and Newark was a great store to visit. Thanks again Nathen!