February 2024 by Eileen Coates
Oakwood pharmacy are very helpful when they have to order your prescription it is there next day. Very good service
February 2024 by Karen ROSE
I contacted the pharmacy at 0900 hours on 18/02/2024 as I needed some urgent medical equipment as mine at home had failed to work. From the outset Imran was so professional and went above and beyond to help me. I wouldn?t hesitate in returning here again. Thank you for your fantastic customer service.
February 2024 by Steve Gad
I honestly wouldn't go anywhere else. Amo and the team have been nothing but 100% with me, regardless of how many questions I ask about medicines. The support staff are all wonderful too, and always smile. This is the standard by which all pharmacies should be measured, because service really doesn't get any better than this.
February 2024 by thefoot guy
Absolutely hands down the best pharmacy in the county. Nothing is too much trouble and the staff are pleasant and friendly. I would give six stars if I could.
December 2023 by Dennis Nash
Without doubt the worse pharmacy I have encountered. Continually out of stock on repeat prescription items. Took a prescription in today that was issued from Kings Mill Hospital, and they refused to fill it because the date hadn't been filled in. Why on earth they couldn't just write it on themselves.
July 2023 by Lee Spalding
We order our repeat prescriptions from here and they are continually out of stock on items and sometimes unable to find prescriptions at all. The last straw for me was today when i went in to buy some nasal spray for a cold. Took it home and I had brought the wrong stuff so went to return it unopened within 5 minutes. The guy told me I could not have a refund because of public safety. I am now going to vote with my feet and go elsewhere.
July 2023 by Sonia Talbot
My son collected his prescription from this pharmacy last Friday to be given insulin with wrong dispensing labels on them, labels were meant for another insulin which he hadn't been given. When he returned on Saturday to collect what was outstanding to him he was spoken to rudely by staff for a mistake staff there had made. Working in pharmacy for 20 years myself ss a dispenser I find this really unacceptable. What's happened to customer service? An apology would have been better response in this case I think
January 2023 by Andrew Wyatt
I received excellent service from the time's I've been to this pharmacy for both medical advice and to collect proscriptions always finding a welcoming and friendly atmosphere, and the way the staff dealt with my personal situation professionally and I felt at ease to speak openly and the whole time never felt like I was being judged by the staff which from the years I've delt with my medical situation have never felt so at ease to ask advice on embarrassing medical issues.Rarely will you find a pharmacy of this high standard 5 star'sA special mention to Armo has I alway manage to leave with a smile when served by you
January 2023 by Mark Murf
Easily most hopeful chemist ever been to a lot of places could not get eye gel needed both times these have ordered it for me and got me down monthly so will always have some can not say grateful are for all there help nothing to much trouble
December 2022 by Margaret Carter (Mags)
This is a wonderful Pharmacy. They are friendly and very helpful if you have a medical problem. Your medication is always ready for you and best of all open when you really need them.
October 2022 by Lillian Mcilvenna
I.would recommend Oakwood pharmacy 100% it is a very friendly helpful and professional if there is anything you need help with they are always be on hand to give assistance . The staff are always on hand to help to give advice and help if you haven't tried the shop then give them ago.
October 2022 by Sabine Skjellund
Very poor customer service. Always problems with providing prescriptions. Rude, unhelpful, inexperienced and unprofessional staff. Never any HRT patches in stock, despite the pharmacy round the corner has plenty! Just AVOID!*Edit - Just had the store manager call me uninvited on my private number, to continue the unhelpful line of discussion! I could hardly believe it! Shockingly unhelpful and unprofessional!
October 2022 by Gazza66
I would 100% recommend using this pharmacy. The team are always friendly and helpful and go above and beyond. Very professional and well presented staff. 10/10
October 2022 by DeeJ
Fantastic service. 100% recommend this Pharmacy.
September 2022 by nicola staton
Very poor service. As a previous review states I would advise anyone to check their prescription before leaving. They took ages to find my prescription when they did finally find it I arrived home to find one box missing. Telephoned back the same afternoon to say one is missing to be asked am I sure. Eventually agreed to put another box aside for me to collect which I called the next day to be told they couldn?t find it and could I come back Monday. Fuming! Staff clearly don?t know what they are doing.