May 2025 by Priscila Miranda
I bought my Nike Air Force to pick up in store, my husband went to pick up the shoes and didn't check how they were, as they were supposedly new, unused, and I paid the regular price, without any promotion, £120. When I got home, I opened the box and one of the shoes was a test shoe. From what I could see, the sole was dirty and so were the laces. I thought this was absurd. Unfortunately, I need my shoes by tomorrow and I won't be able to exchange them, but I leave my opinion here so that future customers know what can happen to them, because I will never buy anything from this store again.
December 2024 by Debbie Pearson
Excellent choice Excellent friendly staff
November 2024 by Ryan Hunt
Done with this shop. Spent over a thousand pounds in there in past couple of weeks. Wanted to exchange not even refund just exchange a few items for the next size up. I have been back 3x now for them to perform such a simple task and they failed on every occasion somehow?? Swapped it for same size once then swapped it again and top bit of tracksuit in XL then bottom bit is in M? the head baffles but this isn?t even reason I?ve done with place. The ?lady? Manager that is there currently has an absolute stinking attitude and no idea about customer service whatsoever!!!! She refused to exchange 1 of my hoodies saying I?d damaged it when I sure as hell hadn?t, was too small couldn?t wear and still had tags on. At this point I had more clothes I wanted to purchase but could not bring my self to give this shop another penny after the circus I have experienced. So I?m £100 down on a hoodie I can?t wear but this shop is down a customer that spends a lot of money there.
October 2024 by Katarzyna Jozwiak
Very good shop and great selection of clothes and shoes. Perfect and nice service. There are styles that are not available in other stores. I highly recommend this place
July 2024 by Lara Yvonne Prosser
Was served by Kelsey today, she helped me buy a pair of converse and was super helpful and nice :)
May 2024 by James Forsyth
My partner, daughter and I went here last week to look at buying some clothes and unfortunately (I can?t remember her name) but the member of staff with orange hair was so so lovely and was interacting with our daughter and kept me company whilst my partner was in the changing room. Felt like her and my partner had known eachother for years. Superb customer service?
January 2024 by Kastriot Dervishi
Terrible customer service
December 2023 by Caitlin Bacon
Just been in a regular customer too!!! The buzzer was going when I walked out which could have been numerous of things that?s Iv got from other shops or somethings that just happens you can clearly see my pram hasn?t got nothing in? apart from my child and a book they stopped me to search under my pram with my 2 year old child in asking me to move his blanket off incase I put something there!! Like I say I?m a regular customer and they are searching my pram like I?m a thief never felt so uncomfortable and upset in my life!! Was a awful feeling
November 2023 by Guntars Pl?me
Not bad at all. Expensive but good.
October 2023 by Leigh O
Awful experience. Staff really rude. One walked into me several times and disrespectfully when asking to try clothes on. Issues with discounted goods at till. Would never go back here.
August 2023 by Daisy Mullender
Rude ,untrained staff I asked for a bag on its own (I get one everytime I go to a jd told me that I needed to buy and an item first also I got a gift card for my birthday and they told me it was online only so I checked the receipt that came with the card it didn't say that it was online only
March 2023 by ZEUS REVIEWS
Helpful staff great value for money depending on what you go in for
March 2023 by Paul Rice
Wife bought walking boots. Good value for money.
February 2023 by ZUES REVIEWS
Helpful staff great value for money depending on what you go in for
January 2023 by Lacey Thorpe
Went into Jd Mansfield today just having a browse. Asked a member of staff to try on a pair of shoes to which I did. As I was trying the shoes on I felt very uncomfortable, staff were laughing whilst looking at me and my friends. I then asked for the pair of shoes in a size up, to which I then further got laughed at. I have never felt more anxious and uncomfortable in a shop to which I just wanted a simple browse which resorted in being a joke to the staff, when I was just simply trying on a pair of shoes. Very rude and abrupt staff don?t recommend anyone shopping here awful place !
