March 2025 by Shane Pike
Absolutely terrible service only open until 1pm on a Saturday as it is goes in this morning Absolutely jam packed 1 person on the tills?? The staff are rude and snotty ended up leaving. It's a joke. Then they'll be shuttikg this one too next.
February 2025 by Alyson Gibbons
I had to pop up to the mansfield branch this morning and I want to say a big thankyou to Claire, she helped my mum sort a payment out that she had to make, Claire was very professional and extremely helpful and efficient, my mum was quite flustered but Claire had a lovely calming way with her, so thankyou again Claire for all your help
July 2024 by Nick Smith
Gone very much downhill, one person behind the counters and 3 asking to use the machines. Obviously Halifax are putting profits before customers like most banks and preparing to close this branch too ?
August 2022 by Markie b
I attempted suicid thanx Halifax After 25 years ov been there customer and having successfully paying off my mortgage I had a £2000 overdraft, why when I was £900 in my overdraft would you send me a letter saying as I had never been into the £2000 overdraft I didn't need it so soon after Halifax charged me £60 a month. Citizens advice advised close your account to stop the spiral of debt they created. I did leaving £200 in my account and £160 in my new account with Yorkshire Bank..... 18th December 2017 they the Halifax claimed every penny from both accounts. Leaving me begging Yorkshire Bank for help at which I was charged to cover a bill the next day. I went to Halifax for help. Joke iwas the joke as I couldn't get past security told they won't help as I'm no longer a customer.. 35 years they had me as a customer and after asking at least 3 times for help best advice was you can get straight it is doable. At the time I was loveing on benefits Halifax yes they do go that little bit extra. Ps since this I've had a breakdown your discusting I wanted to end it all thank you
June 2022 by Diane Dawson
Long waits on the phone, i just want to speak to a person. And i do not like the time they close. Not helpful when you dont finish work till 3.
March 2022 by S
Keeps interest rates too low whilst the government continues with quantitative easing causing high inflation making the people of Mansfield poorer. SUMMARY: Halifax profits from your poverty.
February 2022 by Julian Howard
Dreadful unanswered phone calls and first time I called I was cut off after 26 minutes. Called again and continually told they're very busy with wait times over 35 minutes. Not good enough. Call Centre is in Peterborough.
December 2021 by Simon
Keeps interest rates too low whilst the government continues with quantitative easing causing high inflation making the people of Mansfield poorer. SUMMARY: Halifax profits from your poverty.
July 2021 by Ian Coulter
No Saturday opening hours in this current situation not good for KEY workers
July 2021 by jeanette stafford
Just popped in today, everyone very helpful and excellent Covid measures.
July 2020 by David Walsh
Staff always polite and helpful
July 2019 by S H
Fantastic, professional service from the lady what helped us set up my newborns savings account this afternoon! Please pass on our gratitude if management are reading! :)
January 2019 by Matt Busby
Disgusting attitude and even worse baniking. My friend opened account here and she never received her card and pin. After informing the bank try told her it's her fault for no keeping her card and pin safe which is impossible to keep safe when she never had in her possession. They stole all her money leaving her with nothing to feed her young 2 kids. AVOID AT ALL COSTS. Banks are meant to keep money safe but they don't and then blame the victims
January 2019 by H S
Fantastic, professional service from the lady what helped us set up my newborns savings account this afternoon! Please pass on our gratitude if management are reading! :)
September 2018 by S Haart
Fantastic, professional service from the lady what helped us set up my newborns savings account this afternoon! Please pass on our gratitude if management are reading! :)