Went into store, woman had gold tested one of my rings by directly pouring acid onto the ring, with 5-6 scratches, tarnishing the ring quite badly,(Improper way to test it)Was told it was copper underneath,5 mins later went to get it tested at H&T where they scratch tested it onto black paper, (solution went slightly green... read full comment
March 2024
Great staff there offers were just poor just like cex shame really because the woman who served me was very nice she's undervalued in a place like cash monkey I can imagine the customers she has to deal with on a daily basis
March 2024
Don't waste your time with these people. They refuse to give you a price quote over the phone, even if it's inconvenient for you to travel and offer unreasonable prices for your goods even if you go to see them in person. Complete waste of time and poor customer service. Unfortunately even other branches are just as... read full comment
