December 2023 by Domino
Rasizm
December 2023 by Scott Flinton
Opening hours that don?t work for people in employment and minimal staffing, long waits in branch
October 2023 by Andrea Williams
Travelled from kirkby to the mansfield branch as it is the nearest branch to me to pay in cash on a Sunday and the machine was out of order ...waste of fuel and my time ..the branch should put a message saying machine not working on its Web page...customer service ...oh no they don't have that either anymore ...rubbish!!!!!
August 2023 by A J
Poor communication and service
April 2023 by martin wilkinson
absolutely shocking , waited over 20 minutes to then be cut off. customer service at it's very worst.
February 2023 by John Chambers
Barclays Mansfield have been of considerable help to me on many occasions.When I had no income for a while, they helped me. Sorting out division of funds when my brother died. And far to many other times to mention.Friendly and very supportive.
December 2022 by Rudinei Zancanaro
Now I can understand the low score, 1.5h sitting waiting to be seen.
December 2022 by Yousuf Ali
Very bad customer service.
October 2022 by Brandon Howard
Big thanks to the staff member walking the floors to ask customers what they needed to do - I think her name was Sue. She helped with a business banking deposit today as I had absolutely no idea what I was supposed to be doing!
October 2022 by Tracy Rumble
I was dubious about going into Barclays today after reading previous reviews. How wrong was I! Staff were polite and helpful and dealt with customers questions and pointed everyone in the right direction. Thanks Barclays Mansfield
July 2022 by Danielle Simpson
Having to wait over an hour to get a closing statement due to having only one member of staff.
July 2022 by ?????? ?????
Poor service
May 2022 by 1st Express Locksmiths
Awful experience- accosted on the way in & they demand to know what you want. They demanded I used the machines instead of going to the counter- the machines failed 3 times to count the cash so I still had to go to the counter- thanks for wasting my timeToday 1.40 I was told to come back tomorrow before 1pm as they now shut the one & only till at 1pm. All I wanted to do was exchange a damaged note. Useless unbelievably poor customer service.I walked across the square to Lloyds to where 3 tolls were open & changed the damaged note & they didn?t even care that I don?t bank with them.
April 2022 by Erdal Demir
Too bad they don't care at all lousy bank employees direct to customer representative i didn't get any service
March 2022 by Liza Staniland
Trying to get through to talk to someone, is like pulling your teeth out. What I want can't be done through the app and that's all they want you to do.
