December 2023 by Google user
After my experience I would encourage people where possible to use other postal services. Fresh flowers returned to depot on Christmas eve even though my car was on the driveway and l was in. Went to parcel depot to complain about recieving dead flowers 3days late and told it was my fault. What a farce, shame on you ROYAL MAIL.
October 2023 by Irena Fat
NEGATIVE- Very displeased. This mess. Item was not delivered to my address today 10/31/23. as the post office wrote. There was no postman, no piece of paper was left indicating that he was there. This is a lie from the postman. This is not the first time. I was really looking forward to my product - a spare part for car repair. There are 3 people and a dog in the house - no one heard the knock of the PARCELMAN making a delivery. I lost time and can?t work tomorrow, I must cancel all my orders. I would like to reprimand today's Parcel delivery guy.
October 2023 by Mark Bell
Carpark is tiny, for a mains centre this is ridiculously small, had to park on the industrial estate with 50 other cars... stay in for your parcel and avoid this place unless your walking there!
October 2023 by Sharon Ward
Constantly delivering letters that should have gone to neighbours, obviously do not look at door numbers.
September 2023 by Anastasija Trunina
Monday 8am-10amTuesday,Wednesday, Thursday, Friday 8am -10am and 4pm - 6pmSaturday 8am - 12pmSunday- ClosedThese are working hours showing on the door.
August 2023 by Bill Dixon-Dodds
Recd email saying my self testing kit has been delivered. No one had rung the doorbell and I found that the deliverer had shoved the cardboard package behind the drainpipe in the garden. ONLY PROBLEM IS IT WAS POURING DOWN
August 2023 by L TV
Struggle to get the street wrong usually but they got the number wrong too this time. Royal Fail is going down the pan!!
August 2023 by Paul Edmunds
Opened 25 minutes late, massive queue outside.I handed the grumpy, miserable bloke my parcel that was wrapped in ?FRAGILE? tape.He threw it it the metal cage behind him from about 6 feet. Clearly don?t care about customer service, that?s why Royal Mail are in such a mess.
August 2023 by Mark T
Workshy and dishonest. Postie regularly doesn't leave letters or parcels, then lies about no one being in, when we are.Rearranged deliveries then don't turn up either. They seem to think that I am there for their convenience, rather than the other way around.
June 2023 by The Art Of Everyday Life
Not a post office. This is a sorting office. They accept parcels and letters to be posted and collected when you have missed your delivery. If you want to go when it?s not busy, I have found after 4pm to be rather quiet. The later the better and then you are in and out.
June 2023 by C M
Seem incapable of delivering to the instructed safe place so have to travel to the delivery office every time.
May 2023 by Andrew Anderson
Don't understand why the need to take parcel back to Mansfield Woodhouse depot when they are usually left at Shirebrook post office. I was the dealer or customer paying for delivery traveling 5 miles each way to collect item that was not delivered.Will be talking to supplier about failure to deliver, they may need to think about delivery service.
May 2023 by His Lordship
Postcode takes you to the wrong place. The staff were to busy chatting to attend customers and finished of thier chat before serving. Not sure they grasp the concept of customer service
May 2023 by Jack Wood (Supercreeper101)
Not really bad the next experience with them when attempting to collect a missed delivery to save time.
April 2023 by Mark Andrew Guy
Limited parking, but useful when you miss parcel deliveries
