November 2023 by Helen Keeling
Went into Lloyds Hucknall to open up my son?s bank account. Provided my Lloyds card to do this. This is the only place I?ve ever used my Lloyds card since having it (Lloyds customer service were able to confirm this is the only place I?ve physically used my card. It was also confirmed that I?ve never used it online either). 3 weeks later my bank card was used to buy a takeaway in Mansfield (9miles away). As this is the only place I?ve used the card, it?s obvious to me that my card details were compromised in branch. My card does and did not leave the house before or after this. (I don?t use the account for transactions, so luckily nothing was able to be taken)Now while Lloyds say there isn?t a chance my card was compromised in branch, I cannot actually see how this would have happened other wise therefore I will alway strongly believe this happened in Hucknall Lloyds.Complaint made to Lloyds and reported to fraud action. Won?t be using this branch ever again!
October 2023 by Adey Stevenson
I have banked with Lloyds for over 13 years, recently the Hucknall branch staff have changed and are terribly rude. One member of staff who was excpetionally rude, Fraya, snapped at me for asking a question. Told me I was wrong for asking for something I have always had in the time I have been with Lloyds, and just glared at me. I will be moving all of my accounts away from Lloyds ASAP!!!Pretty sure I am the customer, yet I am treated like an inconvenience when I go to put money into my account (how does that make sense).
April 2023 by Edward Dooley
Excellent staff
February 2022 by James Daykin
Really helpful, good experience
December 2021 by Nic Shacklock
Open from 9-3 Monday to Friday, closed at weekends. Useless for anybody who actually works and wants to manage their money...
July 2021 by David Cashman
Don't bank with lloydy bank rubbish customer service no help
September 2020 by Ian Marples
Terrible service cant even count a small amount of change in a empty bank.no wonder they are all shutting
September 2019 by Corilee
I have found that this bank is always very helpful. I haven't had any problems at all.
August 2019 by Jason Woolley
Awful rude staff at this branch and faces as miserable as sin. Any help is too much trouble. I thought this sort of depressing bank died out in the 80s? Never again
July 2019 by Mr Dr B
Every time i used this bank they were rude and awkward so i make a special trip to the Bulwell branch even though i have to catch the Tram as they are helpful and polite take note Hucknall Lloyds
June 2019 by Joe B
Rude Staff
October 2018 by Richard Crab
Every time i used this bank they were rude and awkward so i make a special trip to the Bulwell branch even though i have to catch the Tram as they are helpful and polite take note Hucknall Lloyds
October 2014 by Anna Mackiewicz
It's ok
