June 2025 by Sprig Narracott
Despite other reviews I've found this pharmacy very helpful over the last 5 months. I collect my medication weekly and they text me each week when it's ready. Normally it's my GP who let me down and not the pharmacy.
May 2025 by Jessica Mitchell
30 miniute wait to get my medication this morning when it's not busy (2 people including myself) is not unacceptable.
May 2025 by Mark Emuss
Graham's so friendly, helpful, knowledgeable and professional, staff great too. Glad it's my nominated pharmacy. ??
December 2024 by Oscar Gent
Never answer the phone always closes before they are ment to
November 2024 by Charan Singh
They don?t even deserve any starts but I am still generous to give them one, I am very disappointed with the service at Well Pharmacy Chilwell. The pharmacy is disorganized, resulting in long wait times for prescriptions even when they were sent in advance. The staff?s unprofessional and rude demeanor adds to the frustration, making visits stressful and unpleasant. Reliable service and courteous interactions are crucial in a pharmacy, and Well Pharmacy Chilwell has consistently failed to meet these standards. I hope they take steps to improve their efficiency and customer service?Good Luck to others !!!
September 2024 by Szilvia Dani
Always helpful, friendly staff.
April 2024 by james higgins
Words are not enough to describe the service and co-operation this Pharmacy has provided all through Lockdowns, and now we cannot praise the Manager and team enough.
April 2023 by Henry Kennington
Staff very respectful, but very busy,too. (There are queues as a result.)
December 2022 by Sophie Jane
Very rude lady who answered the phone to me! I usually order my repeat prescription via the app ( I was having trouble doing that), mistakingly called to see if I could get help and order though pharmacy. Aware I couldn?t but the lady didn?t need to be so rude, didn?t even say hello politely or point me in the direction I needed to go to get my prescription. Will not be using again. Why work for a health care industry if you?re so rude and u helpful if someone is mistaken? God forbid you?re an elderly person unsure of where to order prescription, or young and only done it a few times!!
August 2022 by chris smith
Terrible.pharmacist is excellent however the staff around him are poor. Trainees that Don?t know what there doing. Established staff Seem to hide. Super long waiting time. My advice organise a different pharmacy to collect it from. Waiting times unacceptable.
August 2022 by rosie K
Always queues of 4-5 people waiting outside, so was delighted when no queue. However pharmacist gave me someone else's prescription and it was only because I paused to check the contents that he realised and swapped it for the right one. Then it turned out that my prescription was incomplete. Previously have had a (different) very rude pharmacist shout questions from the back of he store to me, whilst other customers are also in the room.
June 2022 by Adam Young
Would give 0 stars if I could. Horrendous waiting times standing up. Even if you?ve queued for 30 minutes, and you need your medication that day, if it gets to closing time then tough luck. Patient safety put at risk. Do your health a favour and go elsewhere.
June 2022 by Owen Clarke
They were short staffed, fine, they couldn't open and it wasn't his fault. But don't wait 25 minutes after it was meant to open to come out and tell people. And then don't just put up a sign. At least come out and explain. And maybe apologise for making elderly people and people with crutches wait standing up.
December 2021 by nick1071
This chemist is potentially dangerous. My elderly Mother on more than one occasion had been dispensed the wrong tablets - absolutely outrageous !! She will not be using them again. Staff are indifferent at best, rude at worst. It ought to be closed down.Gave one star as minimum default setting, it should be minus.. ..
December 2021 by Steve Bailey
Very rude , I understand the issue with covid but if there are no notices how are people to be aware of issues I was told to get out as only 2 in store (exact words) when I queried as no notices and plenty of room was told head office asked them to remove as unnecessary and looked tacky . There is a way of asking I don't mind waiting but please be civil its not difficult
