April 2023 by Henry Kennington
Staff very respectful, but very busy,too. (There are queues as a result.)
December 2022 by Sophie Jane
Very rude lady who answered the phone to me! I usually order my repeat prescription via the app ( I was having trouble doing that), mistakingly called to see if I could get help and order though pharmacy. Aware I couldn?t but the lady didn?t need to be so rude, didn?t even say hello politely or point me in the direction I needed to go to get my prescription. Will not be using again. Why work for a health care industry if you?re so rude and u helpful if someone is mistaken? God forbid you?re an elderly person unsure of where to order prescription, or young and only done it a few times!!
August 2022 by chris smith
Terrible.pharmacist is excellent however the staff around him are poor. Trainees that Don?t know what there doing. Established staff Seem to hide. Super long waiting time. My advice organise a different pharmacy to collect it from. Waiting times unacceptable.
August 2022 by rosie K
Always queues of 4-5 people waiting outside, so was delighted when no queue. However pharmacist gave me someone else's prescription and it was only because I paused to check the contents that he realised and swapped it for the right one. Then it turned out that my prescription was incomplete. Previously have had a (different) very rude pharmacist shout questions from the back of he store to me, whilst other customers are also in the room.
June 2022 by Adam Young
Would give 0 stars if I could. Horrendous waiting times standing up. Even if you?ve queued for 30 minutes, and you need your medication that day, if it gets to closing time then tough luck. Patient safety put at risk. Do your health a favour and go elsewhere.
June 2022 by Owen Clarke
They were short staffed, fine, they couldn't open and it wasn't his fault. But don't wait 25 minutes after it was meant to open to come out and tell people. And then don't just put up a sign. At least come out and explain. And maybe apologise for making elderly people and people with crutches wait standing up.
December 2021 by nick1071
This chemist is potentially dangerous. My elderly Mother on more than one occasion had been dispensed the wrong tablets - absolutely outrageous !! She will not be using them again. Staff are indifferent at best, rude at worst. It ought to be closed down.Gave one star as minimum default setting, it should be minus.. ..
December 2021 by Steve Bailey
Very rude , I understand the issue with covid but if there are no notices how are people to be aware of issues I was told to get out as only 2 in store (exact words) when I queried as no notices and plenty of room was told head office asked them to remove as unnecessary and looked tacky . There is a way of asking I don't mind waiting but please be civil its not difficult
July 2021 by L P
Wonderful team
July 2021 by anne corr
Excellent advice over the phone in handling food poisoning. Thank you.
July 2021 by Triple A AAA
Very rude in the way the staff greet customers.
July 2021 by Ruth Cooper
Horrifying service. No care or compassion in a time of a medical emergency, do not use them! Even if you have a urgent prescription they will refuse to despence it and will make you wait.Trying to call them or make them understand how the prescription is urgently needed is a waste of time and energy.I wanted to scream I was so horrified and upset. In my opinion DO NOT USE.
July 2021 by Holly Martin
Very long waiting times at this pharmacy. I waited 2.5 weeks for an acne cream and when I rang they said they had the prescription but did not have it ready but would do it that day. This is just unacceptable waiting times in my opinion. The staff are friendly enough but unfortunately I will be going elsewhere as cannot wait 2-3 weeks for every prescription
July 2021 by Julia Head
Actually very rude and unpleasant people working here. I walked in and was literally SCREAMED AT by a woman from the other side of the room that only 2 people are allowed in the pharmacy at any given time. So unnecessary, and how is one to know that?? I registered the sign outside afterwards, a small notice amongst 10 other notices. Regardless, it is so unnecessary to be this way. When it was finally my turn to be allowed to grace the pharmacy I was stared at blankly while asking for my prescription. In all fairness, the male pharmacist working did answer my questions and help me with a few things after I communicated my confusion. Please try and remember actual foreigners come here and aren't familiar with the slightly backwards way uk pharmacies operate.Oh and you also end up waiting anything from 20-45 minutes for a prescription to be filled ?
January 2021 by Lindsay Parker
Wonderful team
