February 2024 by Darren Dring
I like shopping here and the prices are good. However, the self service machines are old fashioned and need updating. You can only put a coin in the small slots one at a time. I was on a self service machine last night and paid for half my shopping with a card. When it came to paying cash for the other half, the machine was card only but there are no signs indicating this. Eventually, I managed to get the attention of the young assistant playing on his phone instead of helping customers. He came over and said I'd have to move to the one machine that accepts cash. There was a big queue and he expected me to join the end of it. So I said, I'm not doing it and walked out leaving the other half with him. I then went to Sainsbury's up the road instead and the machines there are much better. Tesco have only 1 or 2 cash self service machines on and it's not good enough. There should also be signs up indicating which machines accept cash. Tesco are well behind the times and trying to get rid of cash users so I'll use Sainsbury's more instead.
February 2024 by Brett Screen
It's a big Tesco
February 2024 by Colin Hide
A big shout out and thanks to the staff at this Tescos for helping my son when his car had a flat battery last Saturday. All were very helpful especially the two lads on the security kiosk at about 7pm that night. Much appreciated.
February 2024 by kiranjit chera
Jason coggie was being very rude and having bad manners and also he was swearing at me and he had a bad temper
December 2023 by JUDITH PAUL NAZERATH
Value for money products, great experience roaming around the busy corridors.
December 2023 by Sebastien Jean
Absolutely abhorrent customer service from Shanie at the checkouts today, as well as (presumably) her supervisor. I?m absolutely appalled by the agressive behaviour shown towards myself and my other half who was brought to tears.I think some of the staff need a good reminder that they wouldn?t have jobs if not for us customers and they should look elsewhere for employment if they don?t know how to be polite.Never in my entire life have I experienced such behaviour from supermarket staff in Luton where I live, and I don?t think this review reflects on Tesco as a whole.Avoid Beeston Tesco at all costs, go to Sainsbury?s round the corner if you?d like to be treated with some respect.
December 2023 by Emily P
AWFUL CUSTOMER SERVICE!I witnessed a really upsetting incident today at Tesco's. A woman working at the checkout refused to sell some Christmas crackers to a group of university students. I googled the age requirements and was shocked to find out you only have to be 12!! According to Tesco's guidelines the Think25 policy doesn't apply to the sale of Christmas crackers, despite this woman insisting it.Two of the students tried to continue to buy their own dinner as a separate transaction and they were refused, despite them both having their ID's. This was purely because they were affiliated with the earlier transaction with the Christmas crackers which is just ridiculous!! The woman on the checkout had a personal agenda to ensure they could not be served across the whole shop. She contacted her colleagues with their physical descriptions and made a huge fuss over these two poor customers who did nothing wrong. I watched them try to go to another cashier, and before they reached it, a colleague physically snatched their items out of their hands. She accused them of not having their ID's which was simply not the case. This woman clearly had a vendetta and it is disgusting to see such disrespect from a member of staff.I approached the couple after to ask if they weer okay and the poor woman was in tears over her experience. I have noted down the cashiers name and will make a formal complaint over this.
November 2023 by ES J
Pharmacy assistants very rude and dismissive.I've been using this tesco since the opening and a family member worked here.I have always found the staff first class - friendly and helpful, practically taking you by the hand to what you've asked them for but twice now, 2 different Pharmacy assistants have been much less than helpful. If you don't enjoy helping customers, get a different job.
November 2023 by Vijay Sanassy
Although it's a tesco extra , it's bigger than I expected. The one in beeston is really good as you can get, like Chinese food , Indian and even some exotic fruits. Large parking, considering it is right in the heart of beeston . The tram stop is nearby .
October 2023 by iain meads
very busy here, but always a good stock level and get most things here. Lots of parking, you do get people parking in disabled and mother and toddler parking spacers who do not need to park in them, and its not policed so people need the parking spacers miss out. This is the only downside to the place.
October 2023 by Natasha Jones
Avoid if doing an online grocery shop with them, all of the fresh things they picked expire tomorrow or the day after (a couple the day after that) when the website claims they will have minimum 5+ days shelf life upon collection. Really dissatisfied.I?ve no room in the freezer for this fresh meat which is short dated and it?s derailed my cooking plans for the rest of the week now.Veg they picked was also squishy. And no bags provided on collection so I had to manually pack and carry in 113 products from the car which is not funny!!
September 2023 by Liang Ran
Great supermarket, but it can get really busy with students population, things may get bought and it ends up with less items for sale
August 2023 by Carolyn Lewis
Fantastic help from Joab in phone services with setting up the phone to be in the correct mode to work with a medical device.Exceptionally patient and Kind.We normally see Edwin who is utterly brilliant as well.
August 2023 by Aniket Pawar
Never go to this place between 10:30am to 11:30am because this people close all the checkout counter and self checkout as well, bad service
July 2023 by Subu Sundaram (Subu)
Busy. Fresh produce not too great