September 2025 by Kiontey-jayden Tayler-fay
1000000000000% better than any other supermarkets so good the quality of the food and clothing is top notch and the staff are so friendly
August 2025 by Mr T (Mr T)
This store for sure has lost all its customer service standards, the tills are manned by very rude staff, who stand at the end on their own mobile phones, and just chat with 1 another!
August 2025 by Paula Koch
fine supermarket, staff is either extremely lovely or very rude and discriminate customers.
July 2025 by Ranvir Bajaj (RBJ20)
Amazing spot in Nottingham. It?s such a brilliant idea and amazingly executed. I will definitely be travelling from London to have it again
July 2025 by Thomas Griffith
Self service checkouts for big shops make it a nightmare. Constantly not recognising scanned items and cant bag as you scan. Only 1 person on a till with a queue of 10 people because they're so short staff. Terrible.
July 2025 by Stuart Bell
Yet again, customer service levels plumb new depths with yet more self-service tills imposed on us. No. No. No. Resist this trend to de-personalised functionality. Self service is OK for a few items. Beyond that, no.
June 2025 by Eleanor Nicholls
Security gard was being nasty to a disabled woman who had to sit down by the entrance.
May 2025 by Isaac
I got kicked out just because I was looking for something for to long if I could give 0 stars I would terrible customer service.
May 2025 by Ryan Nelson
What has happened to good customer service in 2025?
I witnessed shocking behaviour from staff at this store. A Chinese customer trying to report a leaking drink was spoken to rudely by a red-haired staff member who said she ?didn?t care? and ?couldn?t help.? After he left, both staff openly mocked him in front of other customers.
When I challenged them, one (wearing a headscarf, no name badge) told me it had ?nothing to do with me.? Despite my paying for shopping, staff like her are kept in a job!
I also asked three staff members outside the store who the manager was?they couldn?t tell me.
Staff here often seem disinterested, unhelpful, and unprofessional. Tesco needs to take action.
April 2025 by Shane
Pretty much your normal Tesco Extra, has everything you could need including a cafe, clothes, tesco mobile, toilets etc, aswell as a couple of independent stores as you walk in.
Cafe serves decent food and drinks, although a little on the pricey side, on our visit the full english breakfast was delicious, hot and well cooked.
The store itself is generally well laid out and easy to navigate, products are kept well stocked and there are some great offers when you have a clubcard. The app is useful to find out where items are in store, although it sometimes takes a while to update after items have been moved around.
All staff members (esp. cafe) that we encountered were super friendly and couldn't have been more helpful when approached.
Overall a great store, and definitely one that we'll be returning to.
April 2025 by Justine Frost
Love it there.
March 2025 by Rudis World
Went on self checks 3 staff where together 1 of them had his personal phone out and conversations about snapchat and hoildays while it was busy customers where awaiting helps!
Not good tesco !
March 2025 by Shelley Hassall
I recently had the occasion to visit this supermarket and was, on the whole, met with a somewhat disheartening experience. While the staff were exceptionally warm, friendly, and attentive?truly commendable in their service?unfortunately, the state of the premises left much to be desired. The tills, quite frankly, were in a state of disrepair and in dire need of attention, while the floors were rather unkempt, detracting from what could have been a more pleasant shopping environment. I do hope the management will take these concerns seriously, as the potential for a first-rate experience is certainly there, were the cleanliness to match the professionalism of the team.
February 2025 by Navjot Kaur
Very good
February 2025 by Toby Clark
Sadi at the self serve tills is unprofessional and was very rude.
Normally have a good experience. Bought a mens hoodie which had the tag on it and I didn?t realise, asked a colleague ?Sadi? for help and was told there was nothing he could do and that we would have to pay again (double). I asked him to check the history of the self serve machine we paid on and we was met with an insufferable attitude.
Asked another colleague who saw us pay and she said it was okay and thankfully helped! Sadi then complained about us - saying we had an attitude to the colleague that helped us directly infront of us - really unprofessional and felt personally attacked. Will be wary of visiting again from this unfortunate interaction.
