January 2024 by Wendy Toner
Went for a eye test it was good ,needed new glasses ,waited till Dec to go back ,Heather helped me choose new glasses ,she was really nice ,went to pick up and had them fitted ,good experience.
December 2023 by David Puls
Excellent service - no waiting time, good expertise shown. Good explanations and advice. Would highly recommend this store. Easy to book appointments online.
December 2023 by Richard Ecob
Very helpful, kind and friendly staff.They have had a full refurbishment expanding into the old Barclays bank since my last visit and it looks all nice and new. They seem to have had all new equipment too.My visit was a far better experience than previous visits.
December 2023 by Heather Notman
Friendly and knowledgeable staff! Fab new expansion! ?
December 2023 by Shannon Lyons
The best branch of Specsavers in my opinion. I went in the other day as I had accidentally somehow managed to bend the arms of my glasses. They fixed them no problem, tightened them up (they had been loose), and cleaned them up good and proper (Im aware this is procedure but I still appreciate it).The people that work here are always nice, kind and approachable. They're always willing to assist you in anything you need. I couldnt recommend them enough.
December 2023 by Prakash Kachhala
Excellent and highly recommended.Friendly, professional service and assessment throughout, especially from optometrist Mishal Shah, who explained everything very well.Easy to book online.
December 2023 by Mick Dawber
Very friendly, helpful & knowledgeable staff, couldn?t have done any more
December 2023 by Helen Drury
Welcoming, professional kind and patient. A very pleasant experience when up grading my spectacles ?
December 2023 by Garry ?Gman? Bonney
I would recommend the Specsaver experience. Mishal the optician was excellent, along with the other staff at Beeston
November 2023 by Zelda Stander
Warm welcome and Hannah and Loretta was so helpful and professiona. Definitely worth a visit!
October 2023 by Matt Walker
I found the online booking and in store service to be fantastic. Really professional service from all of the staff. They use the latest test equipment. Totally recommend, will definitely use again. Thanks
October 2023 by Janet Ellis
Wanted an appointment for an eye health check. It was like getting an audience with the Pope. Loads of questions, sharp intake of breath and a promise that an optometrist would ring me back to discuss my request. Two weeks later I?m still waiting.
October 2023 by Nicola Pegg
I really struggle with anxiety and previous experiences at Opticians has not helped. The team here are great, welcoming, friendly, everything explained fully, patience with me was amazing.
September 2023 by Carole Burrows
What a fabulous optician Hannah is, followed by good customer service by Sam who placed my order for my chosen glasses. Lastly I was shown into a small dark room for field of sight tests, I had to ask the assistant what to do as she wasn?t forthcoming with information, whilst doing this test I struggled to see the flashing dashes on the screen, rather then advising me I needed to wear my glasses for this test, she decided to leave me to go and get help without telling me there was an issue, just left me staring at a screen pressing a button with no one the other side, I looked up because it had gone very quiet to see she had left the room and bought a colleague back and was whispering about me to her while she thought I was still looking at the screen. She didn?t realise I saw her! Her colleague immediately asked me to put my glasses on for this test which then rectified the issue and the test was over. I found this very unprofessional and as a business owner myself I know customer service is key to everything or customers don?t come back...
September 2023 by Bernice Giddins
Kind ,helpful and Gareth was brilliant at teaching me how to use contact lenses in my trial.
