Terrible customer service.. I called in the branch yesterday and used the internal ATM machine do withdraw cash.. as it dispensed mainly £10 notes I wanted to change them for £20 notes so I went to the teller desk where there was 1 lady in attendance.. she ignored me for approximately a minute while she tapped away on... read full comment
October 2024
Horrible Staff. Went to Put a decent amount in and the staff at the counter services try force me to the deposit machine. Very unprofessional and Disgusting Attitude. The staff at the care desk also saying use the deposit machine. HSBC has much better customer service and staff are friendly. At the HSBC counter service... read full comment
October 2024
Very unhelpful staff. The branch in Nottingham centre is much better, provides more services and accurate information and solutions unlike the Beeston branch
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.
