October 2023 by David C
Worst queues ever. Go elsewhere. They had my prescription through the NHS App for over a week and didn't have it ready, then they gave me the wrong amount. Took 25 minutes of waiting in a queue
October 2023 by iain meads
Dont come here for your tablets and medicines. The wait is stupid, never aa your medication ready and there very under staffed.
October 2023 by Oliver Herbert
Have become desperately disorganised and slow. Came to collect prescription 8 days after issue and still had to wait >20 minutes for it to be completed.
August 2023 by Beth W
The best pharmacy experience. Accommodating friendly and non judgemental. Nothing was made to feel weird and no amount of effort too much. 10/10 service.
May 2023 by Jayne Bowers
This relates to the pharmacy, not the surgery.Umm, not impressive. Prescriptions sent by the GP take suspiciously long (4/5 days to appear). Unavailability seems high (though to be fair I can?t be sure). Customer service flat and, if there is a problem, unhelpful. The actual pharmacist is the outlier - found him to be cheerful with a good manner. I?m beginning to wonder if I should move, nothing awful just not confidence giving. I suspect they are overwhelmed, they are alongside a large and successful practice.
July 2022 by Paul Shendtown
They close daily from 1pm till 2pm. They really ought to update the website with this detail.
July 2022 by Nicola Pegg
Not too busy, good range of products, not too badly priced.
June 2022 by kirsty france
I have had to change my nominated pharmacy for my prescriptions as i find one particular pharmasict rude and lacks any customer service. I also find sometimes i have to wait weeks for a particular prescription which i have been able to obtain from another pharmacy close by.
May 2022 by Sue Eder
I find this surgery to be excellent the reception team are always kind and considerate.The doctors are the very best and have helped me enormously over the years I have been with them .
May 2022 by Carolyn Lewis
Absoloutley brilliant surgery.Great reception team.All the doctors are really commited and caring.We are very grateful for their care.
March 2022 by Jonathan Taylor
I've always found the surgery to be great. They operate a system of opening appointments for booking at 8am and 2pm for the same day, taking a limited number of future bookings for things like chronic cases. Once you understand this system it is generally very easy to get an appointment: either you get one the same day or you try again tomorrow. Either way I have never had to wait more than 36hr to be seen. Far better than booking up weeks in advance. I have most recently been treated by Drs Charles, Read and Mok who have always been thorough and considerate. My children also have been seen quickly and the bedside manner has been ideal for a child.
March 2022 by richard moore
Unhelpful receptionists, some of the doctors are a total waste of time and tax payers money. This used to be a great Doctors but seems to have gone badly downhill.Just seen other recent reviews saying similar things so I'm not being paranoid
March 2022 by Zi Wang
Even one star is a compliment to their receptionist. I was 5 minutes late for my appointment and had to rebook. They got my appointment time mixed up too. The receptionist was not helpful and rude. Avoid this place.
July 2021 by Kevin Fitzgerald
A great practice excellent Doctors excellent receptionist and excellent nurses you could not get any better even if it was Private I congratulate Dr Mannion and nurse Pat Shaw and Kate for their expertise their help and their patience in helping me in the last four/ five weeks they have been absolutely excellentI cannot understand where people can make bad Reviews when you get nothing but best quality serviceKind regardsKevin fitzgerald
July 2021 by G
Hard to get an appointment, they are not really helpfull when you are in emergency.
