April 2025 by Nancy Ashley (None)
I bought 3for2 cosmetics online at Boots, and one of the items was expired. When I asked my husband to exchange it, the blonde sales said it couldn't be exchanged, and rudely took my item away, telling him that I would not get any refund. This was total robbery.
October 2024 by Ruth
There is a man in the Beeston branch (Graham?) he is the most patient helpful person you could meet.
September 2024 by Sally Squires
Me and my daughter visited this store today. I don't know the sales assistants name but she was positioned at the small payment point at the stores front entrance. My daughter wanted to get the student discount and this lady did a great job helping her to register for the discount on the ipad. Meanwhile a female customer behind us had quite a complex query which couldn't be dealt with quickly so the is customer let my daughter pay for her 2 items. However the sakes assistant just had to process my daughters discount. The other customer was extremely rude to the sales person and kept complaining she was kept waiting and was taking too long. The sales assistant dealt with this customer so patiently and civilly despite her rudeness. Excellent customer service, this sales assistant deserves a pay ruse and a pat on the back.
May 2024 by Chloe Chapman
Well managed store, staff used their initiative to open another till when the queue was getting busy. The only downside was that a few shades of makeup testers were missing.
March 2024 by Barry Warren
Always seem understaffed
March 2024 by Carole Nicholson
Plain & simple ? NO STAFF?
Collected an order , only half fulfilled rang to let them know ?..20 phone calls later still no one answering phone ????
January 2024 by MARY MORGAN
Always friendly helpful staff with pharmacy available for advice and recommendations
December 2023 by Lewis Butler
Used to be a very good example of a boots store, now you go in, cant find half the items that you wanted. Most items out of stock and very few staff to help you, quite disappointing really.
December 2023 by Frances Shipstone
Excellent service assistant really helpful
October 2023 by Maria Caine
Attended store for my Covid booster. Fast efficient service.
August 2023 by John Sycamore
Good service plesent people serving
August 2023 by Bill Moseley
The staff at my local Boots Beeston branch are always friendly and helpful.
July 2023 by Susan Findlay
My visit was very good, extremely nice staff
June 2023 by Teresa Fletcher
The young lady that served me was veryHelpful .My husband asked them to deliverto the house as usual they came but said they.didnt no were to leave it they couldHave left it in the brown bin. but we had noChoose but to collect from Boots.I was lucky to collect and I got helpFrom a nice assistant who took the item out of a big boxAnd put them in my bag i brought with me.I also have to hold on to a walking stick.The house delivery was better for me but not for the driver.
June 2023 by Lee Jenkins
Its boots, you all know what to expect, the thing is, my girl friend loves boots, totally obsessed. So i have been to more boots then i would like and spent more time in them then i want!This one is small, but its a town store. What you wouldn't expect is the stellar servuce in this place, these people are the friendliest in any store, let alone boots.
