August 2025 by Susan Graham
Visited today and was served by Hayden, very polite and well mannered. Took advantage of the Lifetime Guarantee offer - what a great idea!
July 2025 by Trevor Philips
They might want to check their opening hours with Google because I turned up this morning at 9:15 and the shutters were still down
June 2025 by Kay Brown
Brilliant repair on my boots. It was done very quickly and was a reasonable price. He even buffed the boots before handing them back. They looked brand new.
June 2025 by Chris Cann
As always, friendly and professional service. Keys made quickly.
January 2025 by watery teat
Called in here today, looking for a replacement dog tag. As we walked in we were met with a huge smile and a very friendly hello, we explained to the gentleman what had happened with our last tag and what we now needed and he sorted it for us instantly. Would highly recommend this place. The gentleman we spoke with was called Conor and I must say that he is a total credit to the company. Such a nice genuine chap.
February 2024 by Matyas Pfortner
I had the best customer experience in this store. The shopkeeper treated me with respect and presented the highest level of expertise. I will definitely come back here when my watch's battery needs changing again! 100% recommend it to everyone! Thanks ?
December 2023 by nick simey
Great job
October 2023 by Alexander Lamb
Having been sent away to this branch by the grumpy man in the Timpson within Sainsbury?s in Arnold, I took my shoes which needed a temporary emergency repair to this branch instead. The wedding is in a few hours!The friendly and helpful cobbler didn?t even quibble about the repair which I explained only needed to last a day or so and set to work immediately. It?s less convenient to park here, but I will return for all of my key and cobbling needs! This is what good customer service looks like!
September 2023 by Sue Woods
Connor at Arnold Timpsons was very helpful and put new heels on my boots within an hour. I'll definitely go again. Very helpful and friendly.
July 2023 by Rachel Hancorn
Fabulous service, they couldn't have been more helpful
July 2023 by Ian Jarvis
Nice polite staff quick service for key cutting
June 2023 by Sherwizzle Sherwizzle
I tried polishing my shoes and it didn't go very well. Took them here and he sorted them out. Great customer service and very helpful. Thank you very much
April 2023 by ?ukasz Wo?niak
I absolutely advise against using this place, I took my watch to have the batteries replaced, they returned me a damaged watch
April 2023 by Cayt Hewitt
Had some silver jewellery engraved. Very happy with how quickly it was down. The male staff member who has been Timpsons for as long as I can remember also altered a friend's leather handbag. There's so many services and repairs, including watches and tablets, definitely worth a look on their webpage.
October 2022 by Margaret Stirling
Amazing service, above and beyond expectations. Well done Luke you are an asset to Timpsons. Would highly recommend to anyone.