“Having been sent away to this branch by the grumpy man in the Timpson within Sainsbury’s in Arnold, I took my shoes which needed a temporary emergency repair to this branch instead. The wedding is in a few hours!The friendly and helpful cobbler didn’t even quibble about the repair which I explained only needed to last a day or so and set to work immediately. It’s less convenient to park here, but I will return for all of my key and cobbling needs! This is what good customer service looks like!”
“Having been sent away to this branch by the grumpy man in the Timpson within Sainsbury’s in Arnold, I took my shoes which needed a temporary emergency repair to this branch instead. The wedding is in a few hours!The friendly and helpful cobbler didn’t even quibble about the repair which I explained only needed to last a day or so and set to work immediately. It’s less convenient to park here, but I will return for all of my key and cobbling needs! This is what good customer service looks like!”