February 2024 by Chins Skaria
Thanks halfords auto center for my fast MOT and the staff there is stars. Im so happy for your wonderful serices thankq very much
February 2024 by Kirsty Hibbert
James and the rest of the team have been absolutely brilliant from start to finish with my car, took time out there day to keep me updated with everything..even ringing other people who are involved in my vechile. There so polite and nothing is to much trouble. I will be defiantly returning. I can't thank them enough.
February 2024 by Ant Randle
Should be called Halfrauds
January 2024 by lukey boi
Robbing bustards my car had a service yesterday and tried to say it needs 2 new tires and other bits but had a mot 5 days before and had no defects at all, I also witnessed them put a new tire on the wrong wheel then went on to tell the young one to lie to the person who's car it was and say it was an advisory and they will only charge the person for the tire.... bunch of cowboys AVOID AT ALL COSTS
January 2024 by Mark Ryan
Serviced work van nice staff only thi g that van came out with service light still on and brake.light bulb needed changing. Would.of been nice for.a.call to ask if this could be done
January 2024 by Rhys Aindow
Dropped in today to get a bulb replaced in an emergency, all the guys were super friendly and helpful making us a priority to get us back on the road as quickly as possible! Cheers guys!
December 2023 by Jordan Ward
Terrible service from this Halfords store, would definitely not recommend. I had rang in for a full Service & MOT over the phone about 2 weeks prior to my appointment, had no confirmation sent out or anything. I arrive within the time slot given. (8:30am ) and even tho I stood waiting for about 10 minutes as the only receptionist there was on the phone, then turned round and told me I was late even tho I was early but couldn?t be seen since he didn?t even acknowledge I was there waiting. Following on from this after giving him my car details and my appointment he told me that the service has not been booked and it can?t be done until next week. When I began to explain that there has been an issue and that I DID book in for both MOT & Full service, he began to patronise me and further say ?if you actually let me speak..? when I hadn?t even got the chance to able to explain what I originally booked in for. I gave the workers name who I had booked over the phone with and he disregarded it completely. I then left my car for the MOT to be completed but after thinking into it and looking at the other terrible reviews people had left I decided to go and return to collect my car before any work had started on it, to which the same guy at reception told me that it?s already in for the MOT even tho I could still see it parked up outside where I had originally left it. May I add in addition too aswell after me being ?late? they had explained that it wouldn?t get looked at until 11am, I returned to collect my car to take elsewhere at 9:30am. While I waited for them to give me my car keys back I noticed that other staff were incredibly rude from witnessing the guys moving cars around the car park and getting frustrated with people entering & swearing at other customers moving their cars. I?m very glad I did not end up going through with my MOT here as god knows what could have happened to my car & the ?repairs? it would?ve not even needed. Definitely would not recommend unless you appreciate such dreadful customer service .
October 2023 by danny46
DO NOT TRUST GHOST MOTS HAPPEN HERE. Had a mot from Halford in Arnold failed my can on emissions and give me 7 advisories with all in all would of cost me £2700 told me the emissions was the injectors so I took my car to another garage same week and passed with flying colours nothing wrong with the emissions at all and only 2 advisories not 7. Halford has been done in the past for ghost mots so I advise any one who what to to take there car to Halford stay well clear unless you want ripping of DO NOT TRUST
July 2023 by Andrew Hind
Great service see you when you do the work
May 2023 by mattiep80
Top quality service ??nice bloke, nice n fat (Luke). ????
March 2023 by trevor eden
Booked my car in for MOT. Did some shopping, coffee and bacon sandwich in Arnold cafe and car was ready.
March 2023 by John Terry Gore
Honestly one of the smoothest motoring transactions of my life. The team were fantastic - warm, pleasant and prompt. The MOT was even completed in around 20 minutes. Drop off and collection was seamless and the price was extremely fair.
March 2023 by Nii Yeb
HALFORDS AUTO CENTRE IN ARNOLD NEEDS TO EITHER CLOSE DOWN OR HAVE MATURED MECHANICS THERE!!!THE YOUNG MECHANICS THERE ARE NOT ONLY RUDE? THEY ARE CLUELESS AND DUBIOUS WITH EASILY FAILING CUSTOMERS MOT.????Service: Brake service & repair
December 2022 by Kerry Hayman-Harrison
Despite booking my car in and explaining the problem in detail and doubled checking that they could deal with hybrids, took it in on the day and told by manager that they don't and can't touch EV or hybrids!!
November 2022 by Phil Lambert
They were having a bad day with some mechanics off, still got my car done and even refunded .me for the tracking I'd paid for but found wasn't needed...they could quite easily have charged and I would've been non the wiser