July 2023 by Google user
Whilst on holiday I had a flat tyre \\u0026 called into AJK Thompson to use their air machine. My tyre had a hole \\u0026 was non-repairable.\\nI asked at reception if they could change the tyre but unfortunately they didn't have the size. The guy on reception (sorry I didn't note your name) was unbelievably helpful and arranged a mobile tyre fitter to come \\u0026 fit a new tyre, all within 90 minutes!! Amazing service from this company when RAC, whom I have full cover with, told me it would be a few hours! then if they couldn't do anything another couple of hours to take it to Alnwick, NO stars for RAC!.\\nThank you again for your kind help \\u0026 excellent service.\\nPam Denos
April 2023 by Alan Strickland
Puncture while on holiday, unfortunately too busy to fit us in before we needed to be back on the road, but very friendly and more than happy to recommend somewhere to us. Thank you.
April 2023 by Highway61
Returned to Alnmouth Railway station at 10pm in pouring rain after a few days away?.flat tyre ?\\nRAC member but after 2 hours was advised they couldn?t provide assistance so were sending Thomson?s of Seahouses.\\nThe mechanic and his truck arrived shortly after and he quickly changed wheel and inflated tyre plus gave some car maintenance advice. Poor man had been roused from a warm bed but was very professional and helpful.\\nAbsolutely recommend this business.
February 2023 by Jan Wilson
Broke down 10 minutes from Bamburgh on Sunday afternoon, RAC totally useless. Ian got out to us in around 30 minutes and got us back on the road (ignition coil had failed). He then dropped round later that week to finish the repairs. Great service, highly recommend :)
January 2023 by Susan White
My car broke down last week coming out of Kelso. The AA contacted Thompson?s. They came earlier than they said they would. The auto recovery mechanic was polite, friendly and explained very clearly what was wrong with the car. It was a temporary fault and he made sure I got back to my mechanic in Kelso without any further problem. An excellent service.
January 2023 by Sophie P
Absolutely brilliant service from AJK Thompson tonight, ended up on the A1 with two tyres needing replacing. They showed up so quickly and easily sorted out a solution for us. I didn?t catch the lovely guys name but he was an absolute lifesaver and I can?t thank him enough!
December 2022 by Ben Gargett
AJK was contracted for me via Mercedes/RAC and Chris M came promptly when he got the job. Being stranded by the A1 in -2 was a very stressful situation but Chris was incredibly nice and made us feel at ease and was brilliant to chat to on the long way back home. He sorted everything out and genuinely couldn?t have provided better service. Thanks
October 2022 by Abi Hill
Got towed home by AJK Thompson on Saturday night after waiting over 4hrs for the RAC to help. Once they finally sent the job to these guys they were here within 20mins and got me home. They also gave me the card of a recommended tyre company who were fantastic. Super helpful service, i wish the RAC had contacted them earlier in the night, but absolutely can't fault AJK Thompson and team for that.
October 2022 by Geoff Longstaff
Superb service after our tyre problems. Lots of good advice from Dean on our options and then took us speedily to the garage at Alnwick. On the road again fat quicker than we anticipated at the outset of the problem.
August 2022 by Chris Read
5 stars.\\n\\nQuick and easy to get a punctured tyre repaired. Appreciated the speed they got me seen and sorted because was on a holiday with family. Thank you!
August 2022 by OcyDraws
What can I say but brilliant! Broke down on holiday Cubby the breakdown guy came out really quickly was really helpful got our car back to their garage in Seahouses and within two days had us back on the road. Everyone was really helpful and very kind. Best garage I?ve ever been to can?t thank them enough
August 2022 by Jacob Moody
Feel bad but honestly can?t remember the lads name who came to pick me, my partner and my baby up, hopefully you can fill in the blank for me? 1900hrs 24/07/2022 on the A1.\\nHonestly what a guy this man was, was really helpful and very understanding with the position I was in! Good conversation too witch help distract me on the way back home! Honestly couldn?t have been nicer!
August 2022 by Phil Wright
I received absolutely top class service from the lads at AJK on a recent trip to Seahouses. They had me back on the road with a new shock absorber within a few hours so I could make my journey South as planned. Thanks To Chris and the team.
August 2022 by Simon Thompson
Would just like to say a big thank you to both drivers who relayed my car today from Alnwick castle to Newcastle. Excellent service, sorry I forgot to get your names. Thanks again from the Thompson family. ?
August 2022 by Sònia Hurtado
Me and my kids had an accident with a LR rental car on a Sunday morning. I cannot descrive how bad they treated us, two women attending the telephone, sitting inside of the adjacent gas station. They kicked us out and even I could hear them laughing when they saw me crying because I was desperate. Who can laugh at someone that is crying?? It is terrible how miserable people can be.\\nThey not only did not want to help or suggest us (foreigners) what to do, who could help... but also pushed us so badly until we moved the car... I'm not sure if it was racism?? (I'm Spanish) or what this was... but it was not normal in my opinion, when you see someone in trouble, you try to help somehow and feel empathy and compassion... even more, if you see two kids in the car.\\nTerrible experience, humanity should be first.\\nOn the other hand, fortunately enough, I found exactly the opposite in the same village: Bryan Gregory, an excellent mechanic who is not only good in his profession, but he's a good person. My advice for those ones reading this is to bring your car to him instead of AJK.
