February 2024 by Elina van Tuyl
Been in the village for two years and I have to say that the surgery is a waste of time and space. Never mind grown up appointments,but kids have no chance of getting better,no chance of getting seen and examined!!
January 2024 by Susan Francis
All staff have been so kind, informed and helpful this week when things must be difficult after the holidays and with the strike. Thank you for being there!
December 2023 by Richard Longstaff
The place is absolutely useless ?
November 2023 by gary
i moved up here 10 years ago and well all booked an appointment with the doctors and were seen straight away ,since then i have seen so many changes and not for the good ,i my self have been trying to get an appointment for 15 weeks each time i am told sorry no appointments or the doctors were on strike this is shameful could some body tell me what the doctors are doing if they dont see patients they had a great chemist at one time when a guy called mark was there he would go beyond to help anybody shame to say that now he has gone it is so bad nobody knows what anybody is doing what also gets me is you have to tell the women at the other end of the phone what the problem is then if you are one of the lucky ones to get an appointment you then have to go through it all again to the doctor
October 2023 by Lauren T
Attended Widdrington surgery today for my cervical screening and would like to say a big thank you to Yvonne for putting me at ease and making me feel comfortable throughout the appointment.Great experience when I rang to book my appointment and I was offered a good choice of days and times ??????????
October 2023 by Jill Morris
Waiting for over 25 mins for answerAnd in rehab from stroke incredibly frustrating... Appalling service
August 2023 by widget2k4
My mother who is 83 years old burst her leg open and it all went poisonous so she phoned and asked for an appointment with the doctor and was told no appointments were available , she asked if she could see a nurse and they said no , they never even asked what the problem was , all they said was go to walk in centre , she doesn?t drive she had no way of getting there , what has the world come to , I went up to the doctors walked in and there was not one person in the waiting room , absolute disgrace
July 2023 by Michelle O'Hara
Fantastic surgery. Every interaction with the doctors has been supportive and caring. Nurses lovely and reception very warm and helpful. Thank you.
December 2021 by Lauren Maye
Official complaint being filed due to the negligence of the doctors at this surgery very good chance a good friend of mine is now looking at surgery due to their incompetence ?
June 2021 by sarah w
This is an update to my previous review which I made over 2 years ago. I then had a positive experience. In the past I have always been able to see the Doctor Ive seen since he took over the practice years ago. Sadly, no more of that to be had. You receive a phone call from who ever they say and only at a time when they say so!I complained about the service today and received a phone call from the practice manger. In the most condescending manner she basically inferred that my complaint was nothing more than my fault for not knowing what I would like to see happen going forward to make things all better. If I couldn't say what I wanted from them to improve their service then how very dare I complain - I'm sure there is logic in there somewhere but from a patients point of view I just wanted to be treat as an individual and given the correct medical advice at the time of my faceless phone call with a Doctor who didn't know anything about me - and didn't really care either..I'm not going to spend any more time over this, Ive left this review which is personal to me about my experience and how let down I feel from a surgery where Ive been a patient longer than most of the admin staff and doctors in it. Ive now completed a form to join Lynemouth surgery where the majority of my friends and family are registered. This in itself should tell me that I'm doing the right thing.
June 2021 by Alex Werner
I have worked at Widdrington and Felton surgery and the staff are always doing their best to support patients, see as many as safely possible in a day and provide good care.
April 2021 by Jacek Juszczyk
Very good support to patients
April 2021 by Robbie Purdom
Absolute waste of time. Had me waiting outside in the freezing cold for 50 mins and still no one came to get me for my appointment!
March 2021 by Hilary Miller
Just visited the surgery for booked Nurses appointment and couldn't see any instructions at all about where to go or what to do other than for Pharmacy and prescriptions. Very confusing, a few signs or clear instructions would help.
September 2020 by Our Story
This is a very clean and tidy surgery they have very friendly staff who are willing to help. Even during this Covid-19 pandemic they are doing a huge amount of work to keep everyone safe whilst effective. There is a pharmacy here which is perfect for collecting prescriptions with friendly and helpful staff. There is also an opticians here but I believe they work independently from the surgery. There are wide doors for wheelchairs and electronic door openings to access this building with no steps making it suitable for wheelchair access. At this surgery there is adequate parking with Disabled bays at the front of the building. Would recommend this surgery. Currently they have a system for the Covid-19 with a 1 person in the pharmacy at the time. Appointments are handled in a different way now to with going into the back of the surgery once you have notified them.of you're arrival.
