September 2025 by amber middleton
Meghan/Alexsia absolutely fantastic customer service and care with upgrading our phones . Thank you ? ?? l
September 2025 by Jacquie Robson
Thank you so much to the lovely blonde lady who helped me put with my replacement SIM card today. So so nice and very knowledgable. Sorry I didn?t get your name but really appreciate your help
March 2024 by Luke Barradell
Came in today to get a phone for my daughter. Service was 10/10. Friendly and engaging. Will come again for next upgrade.
August 2023 by Allan Williamson
Service and support is absolutely pathetic.. I wish I never joined Vodafone.. they are a joke
August 2023 by B HB77
Very slow and poor service from one worker. Customer has hearing difficulties (explained) and the worker refused to speak up or move her hand from in front of her mouth when talking. It took an age to get a new deal (not well explained at all) and then another age to get the 'system' to work for an ID check. We walked out and will go elsewhere. Not recommended.
April 2023 by Kevin Togiduck
Friendly staff knew what they were doing
November 2022 by rob wilkinson
Helpful staff had problem with phone and was dealt with promptly
October 2022 by Dave Adams
Level access off the arcade , generally helpful staff, nice clean shop
January 2022 by Will Pattison
Many thanks to Rose and Rory, for sorting out a problem, that I couldn't do for myself..
January 2022 by Michael Blythe
Same as most mobile phone shops not enough staff
January 2022 by Spencer johnston
Very good service bearing in mind covid!! Conner looked after my wife very well.
January 2022 by Bobbybobbobkins 66
Staff are really helpful especially that ginger dude Piers
January 2022 by Saz Bell
Rory was very helpful, very friendly, Morpeth shop is great
August 2021 by Pam McArdle
Connor was knowledgeable, really helpful and a pleasure to do business with.
August 2021 by Michael Shilladay
Very helpful assistant. Very good customer service.