October 2023 by Olli Beaney
Good sized m+s in the centre of town. Is a bit dated and may need a revamp, but the store and staff are lovely! The cafe was also very quiet.
October 2023 by Sylvia B
Asked for two teas with extra teabag and was informed the charge would be £2.60 extra. Discussed with my husband and decided to have coffee instead. Went back to the ordering area but had to wait while the two members of staff were discussing overtime hours with another member of staff. After going back to the table my husband who had an ?americano? needed more cold milk. Once again went to ask for some but must wait while one assistant was showing the other how to fill a serviette dispenser. Poor service and TEABAGS AT £2.60 EACH - Shame on you MARKS AND SPENCER.
June 2023 by Carol Budgen
Cafe hot food menu appears to be deliberately short so why have they always run out of our choice ? No food and no apology from disorganised staff. Pity
June 2023 by Susie chambers
Super shop lovely staff very helpful
December 2022 by sam w
Very mixed experience. One incredibly helpful member of staff helped me find an item, for which I am incredibly grateful and another (one manning the tills) was incredibly rude to both myself and my grandmother. The quality of products is very good, its an M&S, thats to be expected but some members of staff are unnecessarily unfriendly and rude, not expecting jovility, just politeness.
December 2022 by Sheila Short
Great shop, we're lucky to have it in Morpeth
December 2022 by Joanne Brown
Tried to contact customer service about the quality of product but you are unable to contact anyone via email. The app doesn't even work goes straight to your basket without letting you update the form you are supposed to fill in. Bought puff pastry steak pie for 2 cost 5 pounds. Shocking all the pasty stuck to the tin due to the heat couldn't even share the pie. The quality of meat in pie shocking. Don't buy. I managed to ring customer service who said she would let the store know no offer for cash back shocking
November 2022 by Danielle Dickinson
Staff in the cafe are superhero?s ! :) brought a free glass of water over whilst breastfeeding
October 2022 by Karen Blake
Lovely shop, full of clothes, accessories and good too. Lovely staff, very helpful.
October 2022 by Mandy Snaith
Thank you to Marks and Spencers today for making a celebration special, I did not get your name but your kindness at the till was awesome.
Thank you so much.
October 2022 by lesley burton
Frustrated that there is now no phone contact for enquiries. Therefore other stores are preferred. When I worked for Marks and Spencer in Liverpool many years ago customer service was a priority.
August 2022 by Connor James
Conveniently located close to Morpeth Bus station. Reasonably sized store and well stocked.
August 2022 by G Franklin
Very nice food hall with interesting selection of food.Excellent service on the tills from Sue who saved me money by logging into my Sparks card.
August 2022 by Sharon McCabe
I love the food hall in M & S Morpeth. Unfortunately they no longer have collect by car which means I cannot do my weekly fresh fruit and vegetable shop there. So disappointed!! The loss of 1 star is the loss of the collect by car!
July 2022 by Graeme Franklin
Very nice food hall with interesting selection of food.Excellent service on the tills from Sue who saved me money by logging into my Sparks card.