November 2023 by Kevin Crook
A mixed bag when it comes to getting served. Some staff pleasant, others sullen, disinterested and dismissive.The impression you get as a customer is that you are a nuisance. There's no eye contact and the exchange is generally dismissive.Some training in customer service would go a long way.
June 2023 by Emma MacDonald
Service beyond unacceptable. Slow disinterested staff who lack in customer service skills. The constant queue of dissatisfied customers regularly goes unnoticed as staff make tasking on the shop floor their priority.
April 2023 by Susan Emery
Staff very pleasant and helpful. I was very surprised at the very poor hygiene and cleanliness of the actual building. Desperately in need of a thorough clean. Not what you would expect of a Boots chemist.
March 2023 by Kate O'Neil
Opening hours are not convenient and the pharmacist is not available 1.30 - 2.30 so unable to collect prescription. Some staff are lovely others not so friendly. It isn?t stocked well so Overall not great. Boots on bridge street not that much better.
March 2023 by Steven Ferguson
Always slow and between 13.30 and 14.30 pharmacist has there lunch, no prescriptions given, don't know why their isn't any provision for someone else to dispense prescription between those times.
November 2022 by Mrs H
Always slow, wait time for collection of perscription is longer than i have ever known. Not help of friendly. Now opening at 9am when you have a doctors appointment and 8.15am in the same building isn't very handy ay all.
October 2022 by Joanna Noon
Very slow and under staffed.
September 2022 by Teri Sutton
Awful experience. Held on to my sons prescription for a whole week now,he ran out of his asthma medication last friday but they still refused to deal with it until after the weekend despite already having his prescription since the Tuesday. Called in for it today but still not done, Now 4 days without his medication.
September 2022 by Philip Hall
Dismal customer service. Customers treated like an inconvenience.
November 2021 by M ?Al? F
This branch at the health centre is primarily about prescriptions on which they do an excellent job.
September 2021 by Christine Cruden
Very friendly staff there is sometimes a bit of a wait but wouldn't go else where
January 2019 by Carolyn Raven
Staff always friendly and knowledgeable .
October 2018 by Carolyn Raven
Staff always friendly and knowledgeable .
October 2018 by Jeff Forrest
Never has all of the medication in at the same day only go because its convenient
September 2018 by Nathan T
Can be a bit slow but that seems to be a problem with the delivery service. Staff are absolutely lovely
