1 of the staff (young blonde lady) was sullen and quite rude. I relayed my query to her and she tapped on the computer then walked away from me. Did I wait? Was my prescription there? She didn't acknowledge or utter a word to me! Not one! She just walked away. I did, however, get my prescription about 5 minutes later... read full comment
May 2025
Very poor customer service skills from some staff members. Telephone service is quite poor and abrupt when checking on the arrival of prescriptions. Slow to serve customers even when the shop is empty ! Overall completely underwhelming as a beacon of good practice in pharmacy dispensing skills.
April 2025
Get regular prescription from here. Always fine the staff friendly and very helpful. Communication is great on when script is ready. Staff always go that extra mile to assist if script is urgent.
Welcome to your local Boots Pharmacy in Morpeth. As the largest pharmacy in the UK, we play a vital role in caring for people, customers and patients across the country. We are committed to supporting our patients and customers for life through a wide range of health services. Boots. With you, for life.