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Closed
3-5 Newgate St
Banks
Closed
75 Queen St
Banks
Closed
4 Bridge St
Banks
“We had an excellent all round experience in this branch recently. My husband has dementia and it can be extremely tricky trying to do certain necessary jobs. We called into branch to amend a direct debit. The lady behind the counter was so helpful and suggested we look at our current account which was changing soon. Paul was brilliant with his efforts to help us get our account changed and advised us on a saver which had a really good interest rate. We ran over closing time,but it didn't bother him at all. He even gave us great advice on a nearby nice eatery for our tea! And it was lovely!
My only disappointment with Santander is the closing of the Metro Centre branch which was so convenient for us. We'll take trips to Morpeth instead when necessary, although I do use internet banking.
Thank you Paul and your staff. Fabulous service for us.”
Closed
1 New Market
Banks
“The lovley lady who was acting manger today in the branch helped me so much I was so upset didn't know what todo or who to turn to after my account went into a review stage and this lady did her job and more she was caring and very understanding I hope to never have any issues like I did today again but if I do I'd wish for this manger to help me again.She really doesn't know how much she has helped me today thank you again.”
Banks
Banks
Banks
Banks
“Very professional and friendly.Nothing was too much trouble and everything explained clearly for my 88 year old mother. What a pleasant change to be treated as an individual customer.”