January 2024 by Natalie Dixon
Nice layout of the shop and the opening times are great.The only thing that lets this place down is if you need help with something, trying to finding staff Is like in needle in a haystack.The garden section is okay but it could do with an update as it looks bare and not greatly appealing.
December 2023 by Richard Smith
It's homebase what more can you say
October 2023 by Michael Chapple
Staff are pleasant and helpful!
September 2023 by Hon Corbett
Always great service from helpful and knowledgeable staff.
August 2023 by Nigel Morton
Fair range of products but I now prefer Screwfix for lower prices and higher quality items, especially power tools.
August 2023 by Lizzie Claire
The staff are very helpful however my issue is with the management, I witnessed a shop Assistant being told to ?shut up? by a manager.This is not an appropriate way to speak to staff in my opinion.They should be called to the office and spoken to with respect and professionalism.Also I noticed there appears to be a huge turnover of staff, as when I have asked to see a particular member of staff due to their helpfulness I am informed they have left, and that is not just one occasion but several.I wonder why?The store itself is good, the management however require training on how to treat their staff.
June 2023 by Robert Murdy
Helpful staff always have time to explain if you are like me and not very good at DIY. Not cheap but reasonable prices and good quality.
June 2023 by B Store
Stock can be slow to be replenished and can often go back for things like 80 litres of compost, next time I visited none, and decorative Gravel same, not restocked when gone
April 2023 by Bob Atwell
We purchased a toilet seat the cost was £35 .However when the box was opened the sticker price on the seat was £29! Obviously that was theoriginal price they upped it by £6 blatantcase of profiteering .AVOID
February 2023 by Frank Geraghty
Handy place for hardware and gardening stuff. Staff very helpful.
February 2023 by Ann Brown
It was massive never been before had to wander around to find anything had loads of choice.
January 2023 by Russell Stevenski
Be very careful using this store or others nearby such as poundstretcher or Majestic wines that are associated with the Homebase car park. We were fined £60 for visiting twice within a set period of time. The reason was to collect a few bedding plants for the garden. Complaints to the council and to our MP, Guy Opperman got me nowhere. So be careful.
January 2023 by Robert Butler
It is always a pleasure to shop there helpful staff and wide range of items to buy ?
December 2022 by Martin Poole
I went in for spray foam only had one type in stock, which was a polyfilla at one twice the price for half the amount of normal spray foam. Staff were pleasant enough and the store was clean and tidy though.
October 2022 by Google User
I really enjoyed my shopping experience at the Hexham store. The shop advisors were caring, understanding, knowledgeable and friendly. It been a while since I last experienced a service with a smile.
