July 2023 by Daniel M
As of working away in Hexham myself and my work colleague decided to go for dinner and this establishment was our choice. Upon walking in everything looked lovely and clean. We purchased our order and stood waiting, whislt waiting we decided to ask the very polite young lady behind the counter what different things mean on the menu because of being out the area (west midlands to be precise) we wanted to know, which isnt a bad thing to do, but to be met with a lady who came from the back shouting at us saying we were taking the p*ss and being horrible is an absoloute joke. I think we disturbed her bath time in lard as she didnt look very clean. Service from young girl 10 out of 10 but atritude from chef was 0 out of 10 the useless greasy ogre
June 2023 by Jellyfishtrifle
We ordered 2 chip butties with curry sauce, 1 small chips with curry and two cans of pop and it came to £19.20 which I feel is extortionate, although I have to say it was delicious, but certainly not worth the best part of twenty quid. Also the lady that served us was dour. Definitely wouldn't give them repeat custom
December 2022 by 251mrj
Fish ready to sell straight from the shelf. Far too many now do cook to order wich IMO is no longer fast food, The best qulity I've had in Northumberland. Didnt like the peas but I think thats a regional thing (very bland). and the Staff are very Northumbrian ?? 100% will be going back.
April 2022 by Lindsay L
Always great food and service from Paxtons staff. I believe I am the person the other reviewer (Jan 2022) mentions as I did make small talk at the door with 1 of the staff about our children returning to school following covid whilst my food was being prepared. The shop still operates on a door service so no one is allowed in yet so something doesn't add up in the review, perhaps its more personal. However I've shopped here many times over the 20+ years living in lovely Hexham. Top staff, top service and top food.
January 2022 by Coastal828043
This has to be be the worst experience ever ! i will never give this bunch of abusive rude and prejudice staff any business ever again ! A paying customer left to feel out in the cold and discriminated against as a school friend was more important, even ignorant enough to not wear a mask inside & left feeling bullied as i stood up for myself ! awful ! Hexham is supposed to be a happy place to live , i think not ! fuming right now, will never eat there again , rather starve to death than spend any money in this dive ever again ! SHOCKING ! food wad binned and went to a rival business opposite the County Pub that were polite and efficient and food was amazing .
October 2021 by 2021ecoSal
Delicious food but the packaging is horrifying! Please stop using polystyrene. It is so devastating for our planet!
June 2021 by C3174ZLdavidd
Bought fish chips and curry sauce. The chips were the worst I've ever had , they had black bits all over the , they were hard and really not cooked for long enough, the fish was quite nice , nice batter on the fish , curry sauce was quite watery for my liking , I would never go back.
June 2021 by ech2681
We both fancied Fish & Chips after our drive up to Hexham for the week. We?d previously been to Hexham a couple of weeks before and said we?d definitely try Paxton?s. We arrived to find no queue, we ordered two Fish & Chips with one curry sauce and one gravy to share between us both. It was ready within minutes, and we took it back to the caravan to have. It came in trays so it was kept warm and I must say I wasn?t disappointed!!! The portion size was perfect and the meal itself was really really delicious!!! We went for the extra hot curry sauce the certainly had a kick to it. We don?t have fish and chips often but I can honestly say it was so nice!! Definitely recommend Paxton?s!!
April 2021 by Sam N
Chose this chippy as there was a queue which is always a good sign. Very good meal with good chips, the right portion size and a good helping of sauce. Served in cardboard containers and a paper bag so full marks on the eco effort too
