September 2023 by Stephanie Taft
Excellent service and pharmacist
July 2023 by ross drysdale
Always very helpful.
May 2023 by SirJohnny Exocet
9am was informed can't open shop no pharmacist present. 9.11am queue of 10 waiting, whilst everyone excepts we live in an imperfect world and things can and do go wrong sometimes, you would think maybe updating the waiting customers would be a good idea, this concept however was far beyond the 2 staff members I interacted with emotional intelligence. I was simply told "I have already told you we can not open" I replied I know that, how about an update as to situation. The reply was the same. I will never set foot in this chemist again their attitude stinks and will not spend money with a store that treats their customers as an inconvenience. I thought this type of customer service was consigned to history....it is very much alive and well at Boots Hexham
March 2023 by William Burgess
Always know what ya after , it nice .x.
March 2023 by Richard Maher
Absolutely terrible service!! Have been in 3 times in last two days for prescription!! Queues of people no one serving!!! All in back sorting whatever!! Never known a chemist like it!!!!p.s!!! Still didn?t get prescription as I lost will to live!!!
January 2023 by James Mattinson
Staff were helpful but of stock shortages I failed to complete the purpose of my visit
December 2022 by M S
Helpful friendly staff
August 2022 by Michael Keegan
Useless, obnoxious staff wjo are happy to leave you waiting at a till for ages just because they haven't updated the system with their new deals.
April 2022 by Nancy Mcguinness
Ordered medicine online to be collected at Boots Hexham. When it hadn't arrived I contacted Boots and an assistant called Anna sorted everything out. Phoning me back and even organising further collections. Best customer service I've had in a long time.
February 2022 by Nizmo Ninja
Staff work hard and it tells
January 2022 by Gary van Doorn
Good friendly service, good sensible Covid protocols, and all staff were wearing a mask. All the produce was well labelled and sensibly placed within the store.
July 2021 by Leslie Patterson
Always a good experience but there was a problem at the till where my daughter's card was declined but when she checked her account the amount had been taken 3 times. Hopefully this will be sorted soon.
July 2021 by Daphne Scott
Extremely helpful staff especially the pharmacist staff no effort to go out their way to help
January 2021 by Ian Dodd
Always good service in this well-stocked pharmacy.
January 2021 by Anthony Cooke
Good range of products and friendly service
