July 2023 by stevethegrease monkey
Whent to bye gas and was told that the key must have been taken home by someone. And that l couldn't change a 4.5kg for a 6kg even though calor have discontinued the small bottles
July 2023 by Les Riley
Closed down... I was asked about the one on hexham road .. This one is actually in heddon on the wall .. When you ask for a review please make sure you ask about the correct ? station
January 2023 by Kamil Olczak
Lovely - just needs more space :)
October 2022 by Alan Carter
Ok. Not my first choice as it is very expensive compared to other places
August 2022 by Tilly Lindsay
Absolute rip off the price of petrol here !
May 2022 by Mulli Montana
All so thick, you?d think working at a petrol station it would be easy but they make it look hard. Avoid this petrol station at all costs.
May 2022 by Sharron Brown
This shop adds 40 to 50p on some items, check what you are paying for when you get to the till.I have already informed the complaints board !
March 2022 by R H
Woman in the cap who works the till needs to find something else to do I think. Glaring at customers as they walk in and being angry every time i have been. Acts like there's a problem whenever I go in, yet I don't have a clue who she is ...very odd, but I'll never go back
October 2021 by Roland Rat
Goes in member of staff filling shelves blocking one way system, so turns right to go to counter as didn't think anyone else was in, just as I got there old guy comes round the one way system. I gesture to him he was first but he wasn't bothered and said I could go but oh no the grumpy jobs worth on counter started shouting one way system he was before you bla bla bla! So I politely explain why I didn't go round the one way system, and allow the other fella to go first. Get some training for your staff, the shell garage at corbridge run rings round your staff in friendliness etc etc.Oh and if you're staff are going to enforce the one way system, make sure they are consistent and don't allow their mates to skip it. Pathetic!Edit: see the reply below, when you go to the link it just takes you to Shell's main website so they wouldn't have a clue what I'm going on about! Just get some decent customer friendly staff or appropriate training at heddon
September 2021 by Laurence Oneil
Make sure you check your change when you pay for something I gave a ten pound note in for a pound chocolate bar and got £4 change. She said she checked the cctv and she was rite. The only thing is she didn't say have a look for yourself I just had to take her word for it. Rip off
February 2018 by psc 996
Great local facility, except some of the staff pull a face when you go to buy a gas bottle. Like it's some big chore for them having to go outside. I'll go elsewhere for one if they keep doing it.
September 2017 by Denise James
Staff very helpful
February 2017 by Denise James
Certain members of the staff are extremely rude
July 2016 by Elbee
Got everything I needed while out hiking
February 2011 by Alan bainbridge
Well stocked service station selling everything from dry animal food to crusty hot mince pies. Shell fuel which can be a little on the expensive side.
