October 2023 by Dave Etherington
Pure lack of common sense and Customer Service from staff.Our experience was spoiled at this Warren James store, in Cramlington, when my partner went to collect our Wedding rings, almost £400 spent in the shop, on two Wedding rings, for our big occasion. Our rings were not even supplied with ring boxes, or offered by the staff.Both of our rings were placed together in a small bag, which resembles something you would put a tax disk in.Both rings were rubbing together, in the small bag which could result in the rings being scratched, not even two separate bags, no common sense.absolutely shocked, it's not like you are buying a bag of sweets.Show some respect and supply the jewelry boxes for how much they would cost. It would make a total difference to the customer service experience.which respectful jewellery shop, would do that spoil their reputation for the price of two small boxes, come on get your act together, no wonder the high streets are dying be respectful of the reasons and occasion's of why the rings were purchased.I will avoid this shop next time, go elsewhere.
September 2023 by Mark Dawson
Great and friendly staff and cheap items
November 2022 by Michael Dobson
Always first class service
November 2021 by Janey D'Arcy
Something for every budget. Lovely staff and good service.
November 2019 by david swann
very helpful and friendly staff.
November 2019 by Michael Gibson
Very helpful staff
November 2019 by lorna burgess
Good value
November 2019 by Rose Bell
Amazing prices. Fabulous choice of items. Staff very friendly.
November 2019 by Angela Tubman
Very friendly assistant, wasn't pushing to sell. Good value for money and a great choice of items.
November 2019 by Ian ?Travelman? Dobison
Great prices on modern jewellery especially wedding bands in Titanium staff very knowledgeable would recommend!
November 2019 by Susan Kirkland
The two young women in the shop were lovely, friendly and helpful.
November 2019 by Lindsay Arkley
Nice staff good prices
November 2018 by paul dimmick
got silver 3oz chain and few rings from the cramlington shop good bye for the prices
November 2017 by MARK Wilkinson
Great price jewelry, 3.50 extra however for the box and bag, also wont accept card payments less than 5 pound
