September 2023 by C
I?ve now had a parcel sitting here for a month. Worlds shortest opening hours make it impossible to collect. If only the postman had read the instructions to leave in a safe place that I twice requested. Quasi organisation that are stuck in the past.
July 2023 by Carl Dunne
Absolute shambles!!!Website says open today until 12PM.Came out of work to pick a parcel up and it is shut at 10AM. Not a good service for fulltime workers.On top of this previous experience of very poor communication, and very unwelcoming. Training required in customer care.Nothing Royal about it!!!
July 2023 by Emily Skinner
Horrendous opening hours - no consideration for anyone who works core fulltime hours. I've tried to update the times on google to stop others have the same frustrations of going on their lunchbreak and being disappointed.Monday to Saturday: 8am - 10amSundays: ClosedReally awful. Avoid Royal Mail delivery like the plague.
April 2023 by Ryan Pringle
went to collect my parcel after seeing it was open until 12pm and it was shut at 10am with a notice on the gate how is anyone who actually works full time supposed to collect Important parcels? and why do you keep changing the opening times absolutely ridiculous sort it out man
April 2023 by Gary Lewis
Total joke two parcels from AmazonGot an email saying Royal Mail tried to deliver at 06.17 this morning however no one answeredRubbish we we in and ring doorbell didn?t pick anybody up no card leftWe work NHS land simply can pick up at depot (8-10am) how do they get away with this clearly no one is reading the glowing reviews
April 2023 by joe gravier
Not open when their own website said they are. Even the person on customer service said they were open longer! Opening times are 08:00 to 10:00 Monday to Saturday. We'll looks like I can't get my package until next week now!
April 2023 by O J
Truly dire service, never turn up when they should and the sorting office opening hours differ to that on the website
April 2023 by Tom Mccullock
No details of our parcel are on the card! & Opening time that don't fit around people who work ! No wonder Hermes, DHL and others are taking post office business! What was once the best in the world have dropped below even a mediocre service,
April 2023 by John Curtis
Diverted parcel to local PO and still tried to deliver it to my home while I was out. Phone number provided doesn?t exist. Really poor service.
March 2023 by M E
I would have left a review but it?s nothing that hasn?t already been said in previous reviews! Guess no one is listening anyway
March 2023 by infusioncbd
Your open 8 til 10...im sorry but ????????. I have nothing else to say this is beyond a joke
March 2023 by T Milward
No weekday worker can collect a package at this time. Disgusting
March 2023 by H-Rhian Fox
How on earth am I meant to collect parcels when they are open 8am - 10am? Absolutely shocking!
March 2023 by Amber Stent
After all these bad reviews you would think tbey would open later.. Guess they care about there customers.
March 2023 by micheal lyon
Can't deliver a parcel to the wright address I live 2 minutes from sortingOffice and they still go to wrong address can't even pick parcel up because they don't leave card
