March 2024 by Mia Natalia Bruce
I went in to have my nail done, and they have not done it well. Asked for my nails done but no they just shapes my nails and I told them one of my nail is splitting so she shapes it and put top polish on it! That's not very good. I would not buy £5.00 pounds, should have pay £3.00. Not happy !!?
March 2024 by Levi Eckert
Went into shop today to use my block booking I got humilated and told I couldn?t go back to use the sunbeds because I left a review on here .. I had a £68 block booking for 120mimutes and I?ve used 30 previously the woman gave me £51 back and told me not to return.. so i gave them 3 stars review what was fare i should not of been penalised for leaving a Google review and embarrassed this is the most unprofessional business .. doesn?t want custom and can?t take an opinion of clients I?m appalled I?d of spent a lot of money using there sunbeds aswell even though there customer service is poor and they?ve refused me to because of rating 3 stars it?s a joke
January 2024 by Erin Colligan
terrible nails design was good but the women doing the acrylic made it all lumpy and i have parts of the acrylic on my skin and it wont come off because it has hardened ridiculous would never go back there again do not recommend at all
November 2023 by Chloe Lynn
Went to get acrylics done a week ago, about 5 days after getting them done, they?ve started lifting and breaking from the bottom, design was messy. Staff look miserable and as if they can?t be bothered. Wouldn?t recommend going here. Had to go else where to get them fixed so wasted money
November 2023 by Rhys Common
if you fancy a trip to Antarctica, try their sun beds, no heat what so ever
November 2023 by stephanie Sheveleva
Always get seen quickly. Always happy with wax and tint.
November 2023 by Denise Norton
If it was possible I wouldn't be giving any stars. Went for a chin wax OMG wish I hadn't bothered. Do not think she had any idea what she was doing, she started with what I asked but then was using tweezers and pulling at my chin. She was about too use the thread method till I said no, asked was I happy with the final job an obviously I wasn't said there was still hair on my chin but now it was extremely painful and red.
October 2023 by Sharna Pearson
Don?t even deserve 1 stars! They?re letting 14/15 year olds on their sun beds knowing the dangers it can cause to minors! Rang them and confronted them about it and put the phone down on me. Absolutely appalling when you have to be 18 to use the sun beds!
October 2023 by Patricia Ord
I found the salon rather odd.No consultation about what shape I would like my nails to be, they were just filed within an inch of their lives, as she was more interested in interfering with the receptionist when the telephone rang for an appointment or a customer came in with an enquiry.No chat from the nail technician or the reception staff, if it hadn't been for the hairdresser chatting to her customers it would have been silence for the entire treatment.I would not recommend this salon.
October 2023 by Carol Johnsen
No advice given re first sunbed. Had to purchase goggles, not supplied. Didn't feel valued as a customer at all.
September 2023 by Emma L
This is in regards to the nail section.Wish I could give less than 1 star but sadly I can't, avoid this place like the plague! Abysmal service, staff are rude. They don't interact with you just talk among themselves in their language so you feel you're interrupting them. Chucked a wipe at me and demanded me to wash my toes, I am disabled and struggle with this and after struggling they basically just added white nail polish to the tips of my toes and charged me £18 - looking at the quality my grandson could do better. I wanted a pedicure and found the whole experience to be quite pathetic to be honest. After now exploring the reviews I can see it seems to be the general consensus for this establishment for manicures and pedicures. Don't waste your time and look elsewhere there are plenty of better salons.However I will say the other staff who did my hair were lovely and gave me exactly what I asked for. If only the nail staff had the training that's so blatantly needed. They need a lot more focus around attitude for customers, general salon etiquette and basic human empathy.
August 2023 by Vivienne Mason
Would not recommend this salon, staff need more training ie customer service!Nails ruined will not go back, this also applies to 4 of my friends who have had issue?s very recently with the salon and will not returnService: Manicure
July 2023 by Dorota D-D
Sadly, I cannot recommend this salon. I asked for a normal nail polish for my manicure and I was told that they do not offer normal polish, even though the price list very clearly states that they do. I wonder if the girls are trained to do manicures, as the girl who worked on my nails did not bother to trim the skin at the bottom of my nails or remove cuticles. I paid for luxury pedicure and she did not trim my toenails or remove cuticles. She just filed my toenails, and they needed trimming! The manager worked on my "luxury" pedicure in a little foot spa - there was nothing luxurious about the experience. I can live with these issues, but the worst part of the experience was the atmosphere in the salon. The girls were rude, very clearly talking about me and my friend in a foreign language. The manager was verging on hostile. Altogether a very uncomfortable experience and certainly very poor value for money. After reading other reviews from unhappy customers, I am now expecting a rude reply from her.Services: Pedicure
July 2023 by Lisa Guy
Been getting my nails done here for nearly a year now. Lovely service and fab nails everything. Wouldn't go anywhere elseServices: Acrylic nails
June 2023 by Dorothy Lamb
Had eyebrows shaped a couple of times. Pleased with results, reasonably priced and pleasant staffService: Eyebrow shaping
