January 2024 by Frank John
Can't praise the manager and her staff enough . A special mention for Christine who mostly dealt with me , very kindly adding a discount to items i had purchased online. Also a million thanks to the ladies who helped me resolve the the issue of chain for the pendant. Great customer service.
January 2024 by David Scott
Sue ( Cramlington manor walks) was absolutely fantastic today, ended up walking away with a citizen watch which was absolutely beautiful. Not a issue when I needed multiple links out.Overall an absolute fantastic experience and amazing customer service.Thanks
January 2024 by Kaye Buckle
Christine gave us the best customer service today, she was very patient. Thank you for your help today
December 2023 by Geoff Blackburn
We were served by Sue yesterday and again treated very well. We love this store we shop here all the time because of their selection of goods.
December 2023 by Amie McNichol
Wonderful service from Janice at the cramlington branch, loads of information given. Very friendly would recommend
December 2023 by Megan Fisher
Christine at the Cramlington Branch was really friendly and helpful when looking for a gift. Excellent customer service?
December 2023 by Bethany Brotherton
Was served by Christine today in store who assisted me with inserting a photo into a necklace locket for me, couldn?t thank her enough for her patient and politeness. I will have one happy mother on Christmas now! Thank you!!
December 2023 by Michael Wells
We delt with sue, what a lovely woman she is. Went 100% beyond her duty, she resized a watch within minutes and helped me choose another watch for my dad. Very polite and wanted to help. 5 stars for Sue.
December 2023 by Kelsey Chaplow
I can?t thank Christine enough at the Cramlington store, she went above and beyond for me after I had an issue with my wedding ring! Her service was second to none, thank you so much again!
December 2023 by Margaret Healy
I bought a gift for my friends 65th birthday and was assisted by a lovely lady called Sue. She was really helpful and as my son who accompanied me said "that was easy " that sums it up.Thanks Sue
December 2023 by Sarah Elliott
Fantastic service, Sue was in training but was so friendly and helpful and is a credit to her team!
December 2023 by Shannon Hayes
Brilliant service from a lovely lady called Sue, looked after me and found exactly what I wanted. Merry Christmas ?
December 2023 by Tom Aiston
Excellent service couldn't have asked for better Caroline really went out of her way to help me
November 2023 by beverley stewart
Christine sent my ring off to be repaired after losing a diamond. Had all 3 polished up too. Very happy with the service
November 2023 by Janet dunn-Muse
Advised and served by Sue today. So grateful for her help, patience and knowledge. A wonderful shopping experience. Thank you Sue
