September 2021 by Thomas Southerton
Went to this post office. Asked the lady to kindly place some tape on the open end of the letter. She seemed very blunt (blonde lady) she had also left what looked like a few grand in £10 notes on the counter top and left the till open. She put the tape on the already sealed end and left the other end open and threw it into the bag. It was a letter to the DVLA to avoid a fine. I'll be sad if it doesn't make it.
June 2021 by Victoria Tweddell
I visit this post office around 3-4 times a week with 15+ parcels to send at a time and I've never once had any complaints off the staff. Mandy and May are friendly and helpful as well as the new starter Elaine. I've never had a bad experience and will continue to use this post office.
April 2021 by Mark Thompson
Absolutely appalling. Mandy, sour faced woman with blonde / white hair has got to be one of the most unpleasant people I have ever come across in my life. Rude. Slow. Patronising.\\n\\nShe observed zero covid policies as well. Walking out from behind the counter amongst customers. No face covering. Handling personal ID with unsanitised hands.\\n\\nBy far and away the worst post office in the area. Im yet to encounter anyone who works there with an ounce of kindness. If you want to lose fifteen minutes of your life in the queue to be treat like trash, then this is the place for you.
March 2021 by Jeff Bladen
Disgusting attitude by staff towards customers, staff are lazy and happy to displeasure customers so they go somewhere else, which appears to be their primary objective. I have yet to meet anyone who has positive views on this establishment, gives Royal mail a horrendous label.
January 2021 by Curious-code
Very rude staff, I am greeted with complaints every time I have more than one parcel as if they aren't paid to take them and that I am causing a nuisance. For that reason I now take my parcels to a different post office where the workers are much kinder and more welcoming!
January 2021 by keith Beattie
Knew reason stopped taking parcels here, large letter parcel tracked, manager tried put thru standard letter doesnt fit, clearly a large letter no, charged for a small parcel. Double price only sent as hermes printer wasn't working, miserable staff clearly want overcharge as much as they can. Avoid if have use royal mail go to cramlington, otherwise use myhermes much cheaper.
November 2020 by Avril Hopper
Great idea having extended hours on Thursdays...(8 till 2 then 4 till 8) Allows people that work time to pick up parcels...Hope this will be permanent opening times in future...Thankyou Royal Mail....
October 2020 by Mr Smurf
Would give 0 stars if possible. The experience I had at this post office was something else. Very rude staff, quick to blame and no apology when at fault one woman the manager I believe is a piece of work. Don't do your business here go elsewhere
May 2017 by Tony Stocks
The wait to long the staff very rude I find ... rather walk to other post office
