“I had, for me, a complex and worrying concern about maturing ISAs. I don't often deal with the Nationwide in person but I'm so glad I did. The young lady behind the counter immediately put me at ease. With a mixture of patience, consumate professionalism, and good humour she was able to allay my fears and resolve the issue to my grateful satisfaction. She even offered to delete a number of out of date and unused accounts I had without me asking. Customer service at its finest!”
Banks
“I had, for me, a complex and worrying concern about maturing ISAs. I don't often deal with the Nationwide in person but I'm so glad I did. The young lady behind the counter immediately put me at ease. With a mixture of patience, consumate professionalism, and good humour she was able to allay my fears and resolve the issue to my grateful satisfaction. She even offered to delete a number of out of date and unused accounts I had without me asking. Customer service at its finest!”