April 2023 by Andy
Small 1st class lounge. Probably no need for one in Berwick but a nice touch all the same. Not monitored by staff so people without 1st class tickets regularly nip in to use the toilet.
October 2022 by Claire ?Claireffa? Thackray
Staff: 10/10Cleanliness: 10/10History: 10/10Berwick upon Tweed Railway Station is situated upon the ruins of the old Berwick Castle and ramparts, just overlooking the river Tweed and the You are able to see the old ruins from across the tracks as you pull into the station or leave the station.Using this station quite frequently, I?ve found that it is usually no less than immaculate, the platforms and waiting rooms always welcoming.There are only two platforms in the station; one north and one south, as well as several train time boards. There are lifts/elevators for passengers who need accessibility, as well as plenty of help into the train, so it is easy to navigate. The staff are more than happy to help and are always smiling.Within the station there is a help desk for queries and the ability to purchase tickets, as well as a Costa for food, drinks and other purchasable extras the likes of magazines, toys, travel accessories etc.Definitely one of the more pleasant stations I have had the pleasure of using down the East Coast line.
July 2019 by Suzie Milne
Good parking, easy access
July 2019 by Susan Milne
Good parking, easy access
January 2019 by Christine Nichols
Feel as if I am writing an obituary. Will it still be there when Virgin have gone? It was brilliant!!!
October 2018 by Christine Stepanenko
Feel as if I am writing an obituary. Will it still be there when Virgin have gone? It was brilliant!!!
October 2018 by Carole Hendry
Staff friendly attentive and put you at ease. Disabled door opener into First Class Lounge Area would be appreciated
April 2018 by Euan
Cosey, clean First Class waiting froom with complimentary tea, coffee, hot chocolate, biscuits, crisps and water. Phone charging available, as is WiFi and TV.
February 2018 by Greg Taylor
Great warm place, Dawn one of the station staff is a star. Great coffee too.
September 2017 by Euan Wakenshaw
Cosey, clean First Class waiting froom with complimentary tea, coffee, hot chocolate, biscuits, crisps and water. Phone charging available, as is WiFi and TV.
