December 2023 by Keri Waite
Excellent service both from Marc and Jill . Definitely buy my carpets from there now on .
December 2023 by Angela Doyle
I went into carpetright at Berwick-upon-Tweed service was quick helpful and professional.. Marc couldn't be more helpful.. they had someone out within two hours to measure my whole house the man that came out to measure was so friendly and nothing was too much trouble hopefully carpets fitted next week Thankyou will deffo use again
December 2023 by Leanne Woodcock
Absolutely amazing customer service. Marc & Jill were friendly & Helpful.Would highly recommend
November 2023 by Mitchell Watson
Marc was very pleasant and went out of his way to help us
November 2023 by Kayleigh
Only in to have a look today but gentleman mark was very helpful.
November 2023 by AMJ Restaurants
Excellent service . Good knowledgeable staff. Won?t hesitate to return once my reservations are complete.
November 2023 by Grant Marshall
In today with my wife to buy a carpet for the dining room, excellent service from Marc. Thank you
November 2023 by Bodhi Turnbull
Came in to browse carpets a few weeks ago, great selection and helpful customer service.
November 2023 by Isobel McDonagh
Marc was a total gentleman and couldn't have been more helpful.. there was a technical issue and he wasn't able to take payment over the phone, so he even went as far as to offer to come in on his day off to try and sort it for us. We managed to resolve it without that needing to happen thankfully but the offer was much appreciated. Top customer service with a smile to go with it!
November 2023 by Zelda Stawarz
The customer service at the Berwick store is very welcoming and informative. We were warmly welcomed by Marc who was able to give us advice on suitable carpets that we needed. There's a lot of options, we weren't sure where to start. We left happy and will definitely shop here again.
November 2023 by Lyndsey Morris
Thinking of changing the house up so went in for a browse, when it's time to buy I won't be going anywhere else. Marc, who served us was so helpful and friendly and answered the million stupid questions I had
November 2023 by Robert Bennett
Heather was extremely helpful with our purchase. Made the kids day by offering to blow up ballons and give them to them. Delighted, thank you!
October 2023 by Phoebe Coates
Dreadful customer service from these guys. Contacted them after a bulge appeared in kitchen flooring. Was told that we were out of our 1 years fitting guarantee so there was nothing they could do. We must be out of this by a matter of a couple of weeks. Not good, avoid if you can.
October 2023 by Lyndsey Kerr
Went in to buy some flooring and was served by the lovely heather, new to the job and still learning the ropes but extremely helpful and friendly,we came away with what we wanted ?
October 2023 by margaret phillips
Excellent from start to end. Thank you Jill and team
