October 2023 by Alan Brown
Helpful and friendly staff, interior of the bank clean and tidy. Great local bank which is an asset to all who do their banking there.
July 2023 by Sam Phillips
Great help always gives
May 2022 by Rob Bush
Absolutely appalling attitude and customer service.This is the 4th time I've called to try to change old paper money into the new plastic money, as the old papers will not be legal tender soon.Twice I called on Thursday and the bank was closed (2nd time I forgot about the stupid Thursday closing).And twice checkouts were closed at half past 2.WHAT KIND OF MICKEY MOUSE BANK IS THIS???When I complained, the assistant took no notice, turned her back and walked away. (2.40pm Tue 17th May)ABSOLUTELY DISGUSTING BEHAVIOUR AND WAY TO TREAT A LONG TERM LOYAL CUSTOMER WHO'S DISABLED AND ON A MOBILITY SCOOTER.After this appalling issue, I will draw all my money out and close the account, the RBS just down the road is superior in every way, politeness, hours of buisness, customer service ect.It seems that Barclays bank, Berwick upon Tweed is only for itself and not the customers.
March 2022 by Tahiba Khan
Always closing
February 2022 by Mary R
I made a special trip into Berwick-upon-Tweed to go to Barclays bank only to find it is shut all day Thursday. Frustrated!
February 2022 by Mary Ryan
I made a special trip into Berwick-upon-Tweed to go to Barclays bank only to find it is shut all day Thursday. Frustrated!
December 2021 by Karen Lefevre0
Visited today. Was served by a polite and professional lady. My husband and I asked her a few questions and she answered most of them but asked her colleague for advice on the question she could not answer. She could have just said I don't know but she made the effort to find out for us. It's a shame the counters close at 2.30pm but this is not the staff's fault. So many of Barclays banks have closed down because Barclays they say that people are not using them anymore but people are not using them because the hours of opening are not convenient.
September 2021 by Logan
Nice friendly staff, unfortunately opening times is the issue
August 2021 by WAYNE LOTT
Going to close with Barclays, totally useless opening times, closed on a Thursday! What's that all about, will transfer my accounts over to Bank of Scotland who seem to open better hours. Barclays are becoming useless to our requirement's.
July 2021 by Richard Storm
Really thinking about changing banks, it must be the only bank where you queue outside. Now closing at 2pm every day and closed on a Thursday only gives me Tuesday morning, absolute joke.
January 2019 by Natalia Crea
Great service! Staff is extremely helpful. They obviously like their job and love to help people. Went today to make some changes on my account and the lady who helped me couldn't have been nicer!ATM service, cashiers and one to one help.Also allow to change old pounds with no problems.Thank you for your help!
July 2018 by Natalia Irina Crea
Great service! Staff is extremely helpful. They obviously like their job and love to help people. Went today to make some changes on my account and the lady who helped me couldn't have been nicer!
ATM service, cashiers and one to one help.
Also allow to change old pounds with no problems.
Thank you for your help!
March 2017 by Frank Allen
Good staff friendly service
