March 2024 by Sophie Urwin
I wouldn't even leave a one star if I could. I signed up my son to start this nursery in summer 2023, I booked a visit and loved the place and the first manager was showing me around and she said my son can start January 2024 and I thought it was that perfect as he'll be 2 years old then. Then another manager replaced the first manager and she said he can start in Arpil I was a little bit disappointed by this but I was happy to wait till April but I did ring a few times and always got told the manager will ring me back and she never did so I went to the nursery in person and that's when the manager told me he can start in Arpil. I rang last week for a start date for April and there was a new manager (three managers since summer 2023) I was speaking to a deputy manager, she was rude and said she couldn't find my son on the system and she said she would ring me back but she didn't and I thought this was ricdolous. Three managers different managers in a short space of time and then my son not being on the system I had a enough. You all messed me and my son about, you all made getting him a place in the first place stressful for then to not to be on the system. I would be seriously concerned if my son went to your nursery and if he would actually be safe considering he's not on your system especially if there was a fire. I'm so not happy and my son won't be going to nursery. I don't recommend this nursery and avoid at all costs!!!!!!
September 2023 by Christine Allport
My daughter was at another nursery prior to Kids 1st and she hated going and was never happy. Within a few weeks of starting this nursery, my daughter is disappointed when she isn't coming. Is always so excited to leave the house and has come on leaps and bounds. The staff are fabulous and accommodating too
August 2023 by chris elson
Great Nursery, lively staff, highly recommended
July 2023 by Mark Hodgson
Every single member of staff at kids 1st Wansbeck are friendly, helpful and professional which is exactly why I have just started my second daughter full time. Even rooms which my daughter's are not a part of always take the time to interact and make us feel welcome. Dropping off and picking up from Wansbeck is my favourite time of the day.
March 2023 by Nicola
Every member of staff at this nursery is an absolute credit to kids1st and the busy bee chain. My little boy gets so excited when going in to nursery. I simply would not reccomend anywhere else. Well done to all the team and a massive THANK YOU.
March 2023 by Holly Maguire
Fab nursery. Our daughter loves it! Great facilities, staff are great. Recommend!
